Reminder: As of January 1, 2024 the Responsible Permitting Agencies are no longer submitting approved pre-final permit inspection information to PNM. All Approved Pre-Final Permit Tag information is to be uploaded by the project applicant to PowerClerk using the Upload Pre-Final Permit Tag form in PowerClerk for the specific NSD Application.

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Get the information you need to upgrade your electric service or request new electric service when you are adding on to your existing home or building a new single-family home.

Steps to Connect

Apply

1

Apply

Complete & Submit Application
 

  • Customer gather and upload documents / information
  • Customer submits application
Review

2

Review

Your application is reviewed by PNM

  • PNM reviews application and documents
  • PNM request additional information (if required)
  • PNM approve application
Design

3

Design

PNM develops design
 

  • PNM conducts field assessment (if required)
  • PNM notifies customer of upfront design fee (if required)
  • Customer pays upfront design fee (if required)
  • PNM completes design
  • PNM generates estimate and contract
Execute

4

Execute

Sign and pay for your application
 

  • Customer signs contract
  • Customer pays application fee
  • PNM verifies application fee and executes contract
Construct

5

Construct

Project is constructed
 
 

  • PNM executes construction
  • Customer executes construction
  • Customer obtains permit approval from electrical authority
  • Customer notifies PNM of inspection readiness
Inspect

6

Inspect

PNM inspects service
 

  • PNM reviews approved pre-final permit information uploaded by applicant
  • PNM inspect work
Connect

7

Connect

The power is turned on

 
  • PNM installs meter
  • PNM energizes line

Make a payment

Pay online from your bank account or by credit/debit card (3% fee). You can also pay by check, however, please allow additional time for us to receive and process your payment.

Electric Service Connect Aids

Before you begin your project: The various links below are intended to provide you and your contractor with the information you need to plan for and secure new or upgraded electric service for your project.

Electric Service Guide

Electric Service Guide

Electric Service Guide
(no drawings)  

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Construction Drawings

Construction Drawings
 

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Meter Drawings

Meter Drawings &
Equipment

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Line Extension

Line Extension Policy
 

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Special Requests

Residential Ballpark Estimate

Residential and Commercial
Ballpark Estimate

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Emegency Service Connection

Emergency Service Connection
 

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Tribal Land Projects

Tribal Land
Projects
 

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Permits

Temporary Service Energization
 

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UG Joint Trench Requests

Underground Joint Trench Requests

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Meter Spot Appointment Requests

Meter Spot
Appointment Requests

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Access to PNM Equipment

Access to
PNM Equipment

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Need Help?

For PNM New Service Delivery related questions, please call STATEWIDE 505-241-3425 (Monday-Friday 7:30am-3:30pm Mountain Time) or to reach a specific person view a directory of New Service Delivery team members.

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