New Service Delivery Directory - pnmprod
| New Service Delivery Contact Information | ||
| Customer Interconnection: Customer Interconnection is responsible for the initial screening and site visit for Residential and Commercial applications and collection of required documents for service and capacity evaluation. It is also responsible for Permit Review, Schedule Access to PNM equipment request, Scheduling upgrades & meter energizations. |
Design Engineering: Design Engineering provides completed residential and small commercial service designs for the over 3000 annual new services across the state of New Mexico. Using the demand information submitted by the customer and the site assessment provided by the First Team (CIG), they apply their technical expertise, as well as PNM and National Electric Safety standards, to create a design that utilizes minimal system, thus limiting the costs to the customer. |
Work Management: Work Management is responsible for project management, customer communication, primary/secondary construction coordination and scheduling, permit processing, customer equipment inspections, service line installation coordination, service order creation and scheduling, and meter energization. |
| Andrea Sanchez Associate Director Customer Interconnection andrea.contreras@pnm.com 505-241-3666 |
Jerrold Ortega Manager Distribution Engineering Commercial jerrold.ortega@pnm.com 505-241-3654 |
Terri Miles Manager, Work Management Terri.Miles@pnm.com 505-241-3332 |
| Victoria Rodriguez Mgr, 1 Mgr,Team 1 - NSD victoria.rodriguez@pnm.com 505-241-3430 |
Mitchell McClellan Manager Distribution Engineering Residential 505-241-3622 Mitchell.McClellan@pnm.com |
Jared Roybal Supervisor, Project Manager jared.roybal@pnm.com 505-377-8018 |
| Rosario Lopez Supervisor, Service Coordinator rosario.reyes@pnm.com 505-241-7744 |
Terry Randall Principal Engineer terry.randall@pnm.com 505-241-3422 |
Stella Murdoch Greater Metro, residential, commercial, subdivision Stella.Murdoch@pnm.com 505-377-4819 |
| Lawrence Gurule Engineering Tech I, Metro Lawrence.gurule@pnm.com 505 241-3672 |
Eric Winkler Engineer, Santa Fe eric.winkler@pnm.com 505-473-3221 |
Kelly Gragg Northern, residential, commercial, subdivision kelly.gragg@pnm.com 505-401-7541 |
| Bryanna Saenz Engineering Tech I, Metro Bryanna.Saenz@pnm.com 505-241-0557 |
Garrick Martin Engineer, Alamogordo garrick.martin@pnm.com 575-443-6631 |
Robert Fullbright Greater Metro, commercial Robert.Fullbright@pnm.com 505-377-5973 |
| Evander Montano Engineering Tech I, Metro evander.montano@pnm.com 505-241-3307 |
Riker Graham Engineer, Alamogordo riker.graham@pnm.com 575-443-6620 |
Celestina F. Blair Greater Metro, residential Celestina.Blair@pnm.com 505-377-0438 |
| Antoinette Sanchez Engineering Tech II, Santa Fe antoinette.sanchez@pnm.com 505-241-0521 |
Paul Kimmick Sr. Engineering Tech, Silver City paul.kimmick@pnm.com 575-956-1464 |
Monica Martinez Northern, residential, commercial, subdivision Monica.Martinez@pnm.com 505-377-9861 |
| John Colmenero Engineering Tech I, Alamogordo/Ruidoso John.Colmenero@pnm.com 575-443-6615 |
Arthur Chavez Project Leader, Utility Const/Maint SR, Metro arthur.chavez@pnm.com 505-241-4038 |
Carlos Ramirez Greater Metro, residential, commercial, subdivision Carlos.Ramirez@pnm.com 505-377-6231 |
| Joseph Parra Engineering Tech I, Silver City/Deming Joseph.Parra@pnm.com 575-956-1493 |
Mario Aguilera Engineer, Metro mario.aguilera@pnm.com 505-241-4076 |
Thomas Martinez Greater Metro, residential and commercial Thomas.Martinez@pnm.com 480-337-6578 |
| Paul Lara Field Coordinator, Metro Paul.Lara@pnm.com 505-241-3443 |
Kyla Charlee Engineer, Metro kyla.charlee@pnm.com 505-241-3652 |
Deborah Young Project Manager, Silver City Deborah.Young@pnm.com 575-956-1455 |
| Jesus Villar Field Coordinator, Santa Fe Jesus.villar2@pnm.com |
Nancy Dow Sr. Engineering Tech, Metro nancy.dow@pnmresources.com 505-241-4572 |
Theresa Snyder Project Manager, Alamogordo Theresa.Snyder@pnm.com 575-443-6644 |
| Chris Rutten Field Coordinator, Alamogordo/Ruidoso chris.rutten@pnm.com 575-630-5404 |
Suzanne Marquez Sr. Engineering Tech, Metro Suzanne.Marquez@pnm.com 505-241-3479 |
Jeanette Lopez Scheduler jeanette.lopez@pnm.com 505-241-3335 |
| Michael Molina Field Coordinator, Silver City/Deming Michael.Molina1@pnm.com 575-544-6481 |
Acacia Pereira Engineer, Metro acacia.pereira@pnm.com 505-241-3435 |
Savannah Fink Scheduler savannah.fink@pnm.com 505-241-3478 |
| Glenn Miller Field Coordinator, Santa Fe Glenn.miller@pnm.com 505 241-3467 |
Kayla Yaksich Engineer, Metro kayla.yaksich@pnm.com 505-241-3448 |
Malik Meadors Inspector - Metro Malik.Meadors@pnm.com 505-241-3379 |
| Lynae Arnold Service Coordinator 505-241-3425 |
Luis Jimenez Engineer, Metro luis.jimenez@pnm.com 505-241-3431 |
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| Rachel Sandoval Service Coordinator 505-241-3425 |
Ruben Medina Senior Engineering Tech, Silver City 575-956-1469 |
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| Bernadette Serrano Service Coordinator 505-241-3425 |
Boston Nelson Senior Engineering Tech, Ruidoso 575-937-4599 |
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| Vanessa Flores Service Coordinator 505-241-3425 |
Crystal A. Enoch Manager Distribution Engineering Commercial & Residential Crystal.Enoch@pnm.com 575-644-1591 |
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| Natalie Martinez Service Coordinator 505-241-3425 |
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| Jocelyn Martinez Service Coordinator 505-241-3425 |
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| Stefanie Swanson Service Coordinator 505-241-3425 |
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| Bella Winkler Service Coordinator 505-241-3425 |
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| Saul Botello Service Coordinator 505-241-3425 |
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| Pablo Anaya Service Coordinator 505-241-3425 |
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