New Service Delivery Contact Information
Customer Interconnection:
Customer Interconnection is responsible for the initial screening and site visit for Residential and Commercial applications and collection of required documents for service and capacity evaluation. It is also responsible for Permit Review, Schedule Access to PNM equipment request, Scheduling upgrades & meter energizations.		 Design Engineering:
Design Engineering provides completed residential and small commercial service designs for the over 3000 annual new services across the state of New Mexico. Using the demand information submitted by the customer and the site assessment provided by the First Team (CIG), they apply their technical expertise, as well as PNM and National Electric Safety standards, to create a design that utilizes minimal system, thus limiting the costs to the customer.		 Work Management:
Work Management is responsible for project management, customer communication, primary/secondary construction coordination and scheduling, permit processing, customer equipment inspections, service line installation coordination, service order creation and scheduling, and meter energization.
Bryanna Saenz
Engineering Tech II, Metro
Bryanna.Saenz@pnm.com
505-241-0557		 Mario Aguilera
Engineer II, Metro, Residential
Mario.Aguilera@pnm.com
505-241-4076		 Stella Murdoch
Project Manager, Metro, Residential & Commercial
Stella.Murdoch@pnm.com
505-377-4819
Evander Montano
Engineering Tech I, Metro
Evander.Montano@pnm.com
505-241-3307		 Amy Tattershall
Engineer II, Metro, Residential
Amy.Tattershall@pnm.com
505 241-3416		 Celestina F. Blair
Project Manager, Metro, Residential
Celestina.Blair@pnm.com
505-377-0438
Jacqulene Delgado
Engineering Tech I, Metro
Jacqulene.Delgado@pnm.com
505 241-3438		 Luke Pellegrino
Engineer II, Metro, Residential
Luke.Pellegrino@pnm.com
505 241-3437		 Robert Fullbright
Project Manager, Metro, Commercial
Robert.Fullbright@pnm.com
505-377-5973
Marisol Williams
Engineering Tech I, Metro
Marisol.Williams@pnm.com
505 241-3441		 Allen Cooper
Engineer II, Metro, Residential
Allen.Cooper@pnm.com
505 241-0591		 Carlos Ramirez
Project Manager, Metro, Residential, Commercial, Subdivision
Carlos.Ramirez@pnm.com
505-377-6231
Antoinette Sanchez
Engineering Tech II, Santa Fe
Antoinette.Sanchez@pnm.com
505-241-0521		 Kayla Yaksich
Engineer I, Metro, Residential
Kayla.Yaksich@pnm.com
505-241-3448		 Thomas Martinez
Project Manager, Metro, Residential & Commercial
Thomas.Martinez@pnm.com
480-337-6578
John Colmenero
Engineering Tech II, Alamogordo/Ruidoso
John.Colmenero@pnm.com
575-443-6615		 Eric Winkler
Engineer III, Residential, Northern
Eric.Winkler@pnm.com
505-473-3221		 Kelly Gragg
Project Manager, Northern, Residential, Commercial, Subdivision
Kelly.Gragg@pnm.com
505 401-7541
Joseph Parra
Engineering Tech I, Silver City/Deming
Joseph.Parra@pnm.com
575-956-1493		 Kyla Charlee
Engineer I, Metro, Commercial
Kyla.Charlee@pnm.com
505-241-3652		 Monica Martinez
Project Manager, Northern, Residential, Commercial
Monica.Martinez@pnm.com
505-377-9861
Paul Lara
Field Coordinator, Metro
Paul.Lara@pnm.com
505-917-7686		 Acacia Pereira
Engineer I, Metro, Commercial
acacia.pereira@pnm.com
505-241-3435		 Deborah Young
Project Manager, Silver City, Residential, Commercial, Subdivision
Deborah.Young@pnm.com
575-956-1455
Jesus Villar
Field Coordinator, Santa Fe
Jesus.Villar2@pnm.com
505-263-4273		 Nancy Dow
Sr. Engineering Tech, Metro, Commercial
Nancy.Dow@pnm.com
505-241-4572		 Theresa Snyder
Project Manager, Alamogordo, Residential, Commercial, Subdivision
Theresa.Snyder@pnm.com
575-443-6644
Glenn Miller
Field Coordinator, Santa Fe
Glenn.Miller@pnm.com
505-917-8005		 Suzanne Marquez
Sr. Engineering Tech, Metro, Commercial
Suzanne.Marquez@pnm.com
505-241-3479		 Jeanette Lopez
Scheduler
Jeanette.Lopez@pnm.com
505-241-3335
Chris Rutten
Field Coordinator, Alamogordo/Ruidoso
Chris.Rutten@pnm.com
575-973-4946		 Alec Parhar
Engineer III, Metro, Commercial
Alec.Parhar@pnm.com
505 241-3408		 Savannah Fink
Scheduler
Savannah.Fink@pnm.com
505-241-3478
Rachel Sandoval
Service Coordinator, Sr
505-241-3425		 Tony Davis
Sr. Engineering Tech, Northern, Commercial
Tony.Davis@pnm.com
505 241-3497		 Malik Meadors
Inspector - Metro
Malik.Meadors@pnm.com
505-241-3379
Bernadette Serrano
Service Coordinator, Sr
505-241-3425		 Luis Jimenez
Engineer III, Metro, Subdivision
Luis.Jimenez@pnm.com
505-241-3431		 Jared Roybal
Supervisor, Project Manager
Jared.Roybal@pnm.com
505-377-8018
Bella Winkler
Service Coordinator, Sr
505-241-3425		 Garrick Martin
Engineer I, Alamogordo
Garrick.Martin@pnm.com
575-443-6631		 Terri Miles
Manager, Work Management
Terri.Miles@pnm.com
505-241-3332
Pablo Anaya
Service Coordinator, Sr
505-241-3425		 Riker Graham
Engineer I, Alamogordo
Riker.Graham@pnm.com
575-443-6620		  
Natalie Martinez
Service Coordinator, II
505-241-3425

Boston Nelson
Senior Engineering Tech, Ruidoso
Boston.Nelson@pnm.com
575-937-4599

  
Vanessa Flores
Service Coordinator, I
505-241-3425		 Ruben Medina
Senior Engineering Tech, Silver City
Ruben.Medina@pnm.com
575-956-1469 		  
Jocelyn Martinez
Service Coordinator, I
505-241-3425		 James Montgomery
PE, Engineer IV, Residential
James.Montgomery@pnm.com
505 241-3611		  
Stefanie Swanson
Service Coordinator, I
505-241-3425		 Jacob Gomez
PE, Engineer IV, Commercial
Jacob.Gomez@pnm.com
505 241-3339		  
Lynae Arnold
Service Coordinator, I
505-241-3425		 Terry Randall
PE, Engineer IV, Subdivision
Terry.Randall@pnm.com
505-241-3422		  
Saul Botello
Service Coordinator, I
505-241-3425		 Mitchell McClellan
PE, Manager, Distribution Engineering, Residential
505-241-3622
Mitchell.McClellan@pnm.com		  
Victoria Rodriguez
Mgr, Team 1, NSD
Victoria.Rodriguez@pnm.com
505-241-3430		 Jordan Ludi
Manager, Distribution Engineering, Commercial
Jordan.Ludi@pnm.com
505 241-3656		  
Rosario Lopez
Supervisor, Service Coordinator
Rosario.Reyes@pnm.com
505-241-7744 		 Jerrold Ortega
Manager, Distribution Engineering, Subdivision
Jerrold.Ortega@pnm.com
505-241-3654		  
Andrea Sanchez
Associate Director, Customer Interconnection
Andrea.Contreras@pnm.com
505-241-3666		 Crystal A. Enoch
PE, Manager, Distribution Engineering, Southern
Crystal.Enoch@pnm.com
575-644-1591