Energy and Copper Theft

Energy theft

Energy theft, also called energy diversion, occurs when individuals tamper with electric meters or electric power lines. Energy theft is illegal, costly, and it can be fatal. PNM is committed to stopping it, but we need your help.

While honest customers are working hard to conserve energy and cut energy costs, energy thieves are tampering with service lines and meters. Energy theft ranges from tapping into a neighbor’s energy source to illegally adjusting a meter. Meter tampering occurs in homes, grocery stores, restaurants and other commercial establishments. It can lead to losses in revenue that result in increased rates for everyone.

Tampering with meters and other utility equipment can cause shock or electrocution, and damaged meters may cause fires or explosions. 
PNM monitors suspicious accounts and meter readers and other field personnel are trained to recognize tampering and hazardous hookups. 

Report energy theft

It is against the law to tamper with or to reconnect electric meters that have been disconnected by PNM; or to knowingly consume electricity which has not been correctly metered because of tampering. 

If you suspect an energy theft has occurred, call us at 888-DIAL-PNM so we can investigate. You may contact us anonymously; all information is kept confidential.

Copper theft

Stealing copper is dangerous – and it’s a crime.

Copper theft carries very dangerous consequences, including the possibility for serious personal injury, fires and electric outages. Copper theft also puts PNM crews and other customers at risk.

Help us by reporting any suspicious activity at our substations or other facilities by calling 888-DIAL-PNM.