Pay in Person

Need assistance paying your electric bill? PNM wants to help. Residential customers, with a past-due balance, can easily apply online for several payment assistance programs at one time by going to PNM.com/help. Just answer a few questions and we'll do the rest. If you prefer to apply over the phone, call us at 855-364-2950, weekdays, between 7:30 AM and 6 PM. Apply for help today. PNM has resumed disconnection of electricity  for residential customers who are past-due on their PNM bill.

Please be vigilant against scammers claiming to be with PNM and insisting on you paying with a prepaid gift card. PNM will never ask you to pay with a pre-paid gift card.

Western Union

  • Pay by cash or check.
    • Maximum payment amount by cash or check - $2,500.
  • Payments post the next business day.
    • Use another payment method if you need it credited the same day.
    • Save your receipt until you know the payment was credited to your account.
  • Many are open longer hours and on weekends.
  • Low fee of $1 for PNM customers.
    • This is a Western Union fee. PNM does not receive a portion of it.

Find a Western Union location >

 

PNM Payment Centers

All PNM Payment Centers are now open. Pay by cash, check or money order. 

Albuquerque
Thursday & Friday
7:30 am until 4 pm MT
414 Silver Ave. SW
24/7 payment drop box 

Alamogordo
Wednesday & Thursday
7:30 am until 4 pm MT
650 Fairgrounds

Bayard
Monday & Tuesday
7:30 am until 4 pm MT
800 Central Ave.

Deming
Monday & Tuesday
7:30 am until 4 pm MT
420 S. Gold Ave.

Las Vegas
Wednesday & Thursday
7:30 am until 4 pm MT
420 Railroad Ave.

Lordsburg
Wednesday & Thursday
7:30 am until 4 pm M
210 E. 5th St.

Ruidoso
Monday & Tuesday
7:30 am until 4 pm MT
1100 Mecham Drive

Silver City
Wednesday & Thursday
7:30 am until 4 pm MT
3815 N. Swan

Other ways to pay your bill:

Find a payment method that works for you. If these methods don't work for you, take a look at our full payment options menu. You're sure to find one that's right for you. Learn more >

 

FAQs: Pay in Person

  • What do I need with me to pay my bill in person?
    • In order to pay your bill in person, you'll need to pay with check, cash or a third-party check. You will also need to bring your PNM bill with you. more...

View all FAQs >