Time of Day - pnmprod
Time of Day Rate*
*Program and rates pending NM Public Regulation Commission approval. The program is expected to begin at the beginning of 2024.
We are excited to announce a new rate program for our PNM customers who want to upgrade to a free new, cellular meter. This advanced meter can provide you with detailed information on your hourly energy use, so you can track your consumption patterns and make informed decisions. By joining this program, you will secure your spot on the waiting list to be among the first ones to receive this new meter.

What is it?
Time of Day is an opt-in program with a pricing plan in which electricity rates vary according to the time of day, season, and day type (weekday or weekend/holiday). Electricity prices are higher during on-peak hours and lower during off-peak hours. With time-of-day, you have more control over your energy bills and when you shift your energy use to off-peak times, you can save substantially because the rates are lower. Shifting your energy use can be simple and easy because the times that prices go up or down are the same every weekday. This also helps us use more sustainable energy when we would otherwise have to rely on less environmentally friendly sources of energy.
Join Waiting List
Join the waiting list for a free new cellular meter from PNM by signing up. Once the NMPRC approves, PNM will reach out to you to arrange a meter exchange.
What are the proposed hours?
Residential Summer Months (June - August)
Off-Peak: 12 a.m. to 5 p.m. & 8 p.m. to midnight, Monday-Friday; All day Saturday, Sunday, and holidays
On-Peak: 5-8 p.m. Monday-Friday
Residential Non-Summer Months (September - May)
Off-Peak: 8 p.m. to 5 a.m. Monday-Friday; All day Saturday, Sunday, and holidays
On-Peak: 5 a.m. to 8 a.m. & 5 p.m. to 8 p.m. Monday-Friday


Important terminology to know
Term | Definition |
---|---|
Time-of-Day (TOD) | An electric rate plan where the price per kWh depends on the time of day. |
Kilowatt-hour (kWh) | A measure of electricity defined as a unit of energy in one hour. |
On Peak | A specific time of day when electricity is most expensive. |
Off Peak | A specific time of day when electricity is least expensive. |
How much can I save?
Save more by shifting your usage. Your electricity bill depends on how much you use and when you use it. If you have a big home and a big family and do a lot of laundry, you can save a lot by washing your clothes before or after on-peak hours or on weekends.
A programmable thermostat can also help you use less energy. You can also save by using a timer for your water heater and pool pump.
Remember Weekends are considered "Off-Peak".

What can I do to reduce energy use during on-peak hours?
Below are simple things you can do to reduce your energy usage.
1
Pre-heating or cooling your home outside of on-peak hours (turn off the heater or air conditioner right before on-peak hours begin).
2
Using timers to run appliances such as dishwashers, washing machines, and ovens at off-peak times (set timer to start when on-peak times are over).
3
Installing timers on electricity-consuming appliances such as electric water heaters, indoor and outdoor lighting, water recirculation pumps, and pool and spa pumps.
4
Using less hot water by operating washing machines and dishwashers during off-peak hours or on cold water.
5
Setting the thermostat for your air conditioner at a higher temperature when it is running.
6
You can also use a programmable thermostat to help manage your energy usage.
7
Turning off all but essential lighting.

Doing one load of laundry in the summer during Off-Peak hours could save you $0.11 on your electric bill.


Using the dryer for 45 minutes in the summer during Off-Peak hours could save you $0.75 on your electric bill.


Using central air in the summer during Off-Peak hours could save you $2.25 on your electric bill.


One load in the dishwasher in the summer during Off-Peak hours could save you $0.45 on your electric bill.



Do I qualify?
As a residential customer, you can participate in this program if you are willing to use less energy during peak hours and more during off-peak hours. This means shifting some of your household tasks, such as washing clothes, and dishes, or using large appliances, to off-peak times.
Join Waiting List, as we have a limited number of spots for this program. Only 7,500 residential customers can enjoy this special rate.


What do I need to do?
Join the Time-of-Day rate and save money on your energy bills.
If you think you can shift your energy-consuming activities to use less electricity during on-peak hours, you should consider signing up for this rate.
You will join the waiting list for a free new cellular meter from PNM by signing up. Once the NMPRC approves, PNM will reach out to you to arrange a meter exchange.
Frequently Asked Questions
For any other questions please send an email to timeofday@pnm.com or call customer service at (888) DIAL-PNM (1-888-342-5766). Weekdays, 7:30 a.m. to 6 p.m.
What is Time of Day?
Time of Day is an opt-in program with a rate plan in which electricity rates vary according to the time of day, season, and day type (weekday or weekend/holiday). Electricity prices are higher during on-peak hours and lower during off-peak hours. With time-of-day, you have more control over your energy bills and when you shift your energy use to off-peak times, you can save substantially because the rates are lower. Shifting your energy use can be simple and easy because the times that prices go up or down are the same every weekday. This also helps us use more sustainable energy when we would otherwise have to rely on less environmentally friendly sources of energy.
What Holidays are included in the Time-of-day program?
New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day
What can I do to reduce energy use during on-peak hours?
- Pre-heating or cooling your home outside of on-peak hours (turn off the heater or air conditioner right before on-peak hours begin).
- Setting the thermostat for your air conditioner at a higher temperature when it is running.
- You can also use a programmable thermostat to help manage your energy usage.
- Using timers to run appliances such as dishwashers, washing machines, and ovens at off-peak times (set timer to start when on-peak times are over).
- Installing timers on electricity-consuming appliances such as electric water heaters, indoor and outdoor lighting, water recirculation pumps, and pool and spa pumps.
- Using less hot water by operating washing machines and dishwashers during off-peak hours or on cold water.
- Turning off all but essential lighting.
Who can participate in this program?
All PNM customers are eligible for the Time-of-Day program (except customers on rates 6, 20, and 36B).
Can I get off this rate at any time?
Yes, customers can choose to switch to the Residential service 1A.
Can a residential customer with an electric vehicle participate in this program?
Yes, residential customers with electric vehicles can participate. Customers enrolled in the Whole House EV program cannot participate in the Time-of-Day program. They will need to choose which program is most beneficial to them.
Can a solar customer participate in the Time-of-Day program?
Yes, a solar customer can participate in this program, but we suggest speaking to the solar group about net metering.
Bill Guarantee
Residential and Small Power customers only will qualify for the bill guarantee during the program. The bill guarantee will only be available one time per customer under the following conditions. The bill guarantee will be calculated once at the end of a customer's first twelve consecutive months on the program rate at the same premise. After the twelve months, PNM will calculate what the customer would have paid under their original rate and what they paid under the Time-Of-Day rate. If the customer paid more under the Time-Of-Day rate, then PNM will credit the difference on the customer's bill.
Is Time of Day right for me?
Time-of-Day rate plans are based on how much energy you use and when you use it. By shifting some electricity usage to times when energy costs are less and demand is down, you can lower your bill and support a healthier environment.
How do I sign up for the Time-of-Day program?
Sign up on PNM.com/timeofday or call customer service at (888) DIAL-PNM (1-888-342-5766). Weekdays, 7:30 a.m. to 6 p.m.
What is the Control Group?
We are excited to invite you to join our Time of Day rate program. This program will help you save money on your electricity bill when you use energy at different times of the day.
When you are a part of the Control Group, here is how Time of Day will work:
- You will receive a new cellular meter that will track your energy use every hour. You can access this data online anytime.
- For the first year, you will stay on your current Residential (1A) rate and pay the same amount as before. This will give you time to learn about your energy habits and how to adjust them for the Time of Day rate.
- After one year, you will switch to the Time of Day rate. This means you will pay less for electricity during off-peak hours (when demand is low) and more during on-peak hours (when demand is high). Off-peak hours are usually at night, on weekends and on holidays. On-peak hours are usually in the afternoon and evening on weekdays.
- By shifting some of your energy use to off-peak hours, you can lower your bill and help us manage the electricity supply better.
We hope you will join us in this program and enjoy the benefits of the Time of Day rate.