Pay by Phone: 1-844-766-7968

Perfect for Last-Minute Payments

Need assistance paying your electric bill? PNM wants to help. Residential customers, with a past-due balance, can easily apply online for several payment assistance programs at one time by going to Just answer a few questions and we'll do the rest. If you prefer to apply over the phone, call us at 855-364-2950, weekdays, between 7:30 AM and 6 PM. Apply for help today. PNM has resumed disconnection of electricity  for residential customers who are past-due on their PNM bill.

Need to pay in a hurry? Call KUBRA EZ-PAY® payment services for PNM at 1-844-PNM-PYMT (844-766-7968) to make a one-time payment over the phone. Please have your PNM account number handy.

  • Pay by electronic check, credit, debit or ATM card.
  • $2.00 convenience fee is charged by KUBRA EZ-PAY, the authorized payment processor for this service.

Did you know? 

You can also pay immediately online or have your monthly payments automatically withdrawn by enrolling in Automatic Payment.

FAQs: Pay by Phone

  • Why is there a fee for credit or debit?
    • This is not a PNM fee. It is the fee charged to us in order to allow for electronic payments. Our current, state-approved rates do not allow us to include credit card or debit card processing fees in rates.more...
  • Will using a credit card result in automatic payments?
    • No. This is a one-time payment. You will have to return to the site next month if you want to pay online with a credit or debit card again.

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