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Go Paperless

When you sign up for Paperless Bill, PNM will email your bill to your primary email address every month. 

  • No more paper bills.
  • You choose how to pay.
  • It's free.
  • Sign up or make changes online.

How it works

  • Each month, you'll receive an email with the amount due and due date plus a PDF copy of your PNM bill

  • Your existing due date will not change

Choose a payment method that works for you:

  • Free: Pay online from your checking, savings or money market account for free or use your bank or credit union's web site

  • $2.95 fee: Pay online with a credit, debit or ATM card

  • In person: Find a walk-in payment center

  • Or for ultimate convenience, sign up for automatic payment, too

 

PNMR-MyPersonalInfo-portlet

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FAQs: Paperless Bill

  • How do I change my email address?
    • You can change your email address by clicking on the My Account button at the top right. Once you're logged in, click on View/Edit Profile, and then click on Change next to Primary Email Address.
  • I changed my email address, why am I still getting my bill at the old address?
    • Paperless bills will be sent to the primary email address on file. If you changed the secondary email address, that change will not affect your paperless delivery.
  • How is my account affected by enrolling in paperless bill?
    • By enrolling in Paperless Bill, you'll no longer receive a paper bill. That is the only real difference for your account.

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