Pay My Bill by Phone

Pay your PNM bill over the phone by calling:


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Download PNM's Contact Card

Click the card to save PNM's number to your contacts.

Pay by Phone

To make a one-time payment over the phone call 1-844-PNM-PYMT (844-766-7968) to reach KUBRA EZ-PAY® payment services for PNM.

Tip: Be sure to have your PNM account number readily available.

Paying my PNM bill by phone

Using KUBRA EZ-PAY® you can pay by electronic check, credit, debit or ATM card. A $2.00 convenience fee is charged by KUBRA EZ-PAY®, the authorized payment processor for this service. PNM does not receive a portion of the convenience fee.

Save your payment info

Using KUBRA EZ-PAY® you can save your payment information for future use. Once you have made an initial payment over the phone, the system will ask you if you would like to save your payment information. This makes it easier and quicker to pay your PNM bill.

KUBRA EZ-Pay® is a very secure system that has been designed to keep your personal card information safe, so you can rest assured that your payment information is stored securely.

Good Neighbor Fund

Do you need assistance paying your electric bill?

Residential customers with a disconnect notice can apply for assistance through our emergency program, PNM Good Neighbor Fund.

Learn More

FAQs: Pay by Phone

  • Why is there a fee for credit or debit?
    • This is not a PNM fee. It is the fee charged to us in order to allow for electronic payments. Our current, state-approved rates do not allow us to include credit card or debit card processing fees in rates.more...
  • Will using a credit card result in automatic payments?
    • No. This is a one-time payment. You will have to return to the site next month if you want to pay online with a credit or debit card again.

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