PNM Customer Service Guide

We know that safe, reliable energy is critical to your family and to all PNM customers across New Mexico. We are committed to providing you the energy you need when you need it. You can depend on us not only to reliably deliver power to your home or business, but also to help you with all of your energy needs-whether you need to set up service at your new home, analyze your energy use, or save money on your electric bill. Whatever your energy needs, PNM can help. From our linemen and engineers to our customer service representatives, we will do whatever it takes to serve you better every day. That's our job-to work with you to make your life better.

At PNM, customers are our highest priority and we want to make sure you have the information you need to manage your family's energy use. Throughout this Customer Service Guide, you'll see information designed to help you make smart energy choices no matter how large or small your family is. If you have any questions about what choices are right for your home, PNM is here to help.

 Customer Service Guide Customer Service Guide PDF Document