Upgrade or Request Electric Service for New Construction

Get the information you need to upgrade your electric service or request new electric service when you are adding on to your existing home or building a new single-family home.

PNM Electric Service Guide

The PNM Electric Service Guide (ESG) is intended to provide you and your contractor with the information you need to plan for and secure new or upgraded electric service for your project.

Before you begin: please check with your new service engineer to be sure you have the most recent version of the drawings you will need to refer to in order to obtain electric service. Construction and meter drawings may be updated without advanced notice. 

Electric Service eRequest Maintenance: Electric Service eRequest will be unavailable tonight (Thursday, November 14) starting at 8 p.m. MT due to maintenance. The system is expected to be available again by Saturday, November 16. We apologize for the inconvenience.

Submit your electric service request online

We're making improvements! Look for a streamlined online request process that will take less time to complete. Changes are expected to be made this coming weekend on Saturday, November 16.

Are you a registered eRequest user? Your password will not change, and previously submitted or completed requests will still be available.

All electric service requests must be submitted online. Submitting a service request online:

  • speeds up the time it takes to process your request; 
  • lets you to track your open requests, get status updates via email and
  • review comments from your PNM representative regarding your request.

Please review the PNM Line Extension Policy and let your assigned PNM representative know if you have any questionsPDF document

New! Pay for your Line Extension or Agreement for Services contract online with Mastercard®, Discover® or American Express® credit or debit card. KUBRA EZ-PAY charges a 3% fee for processing. Go to PNM.com/erequest to get started. 

Emergency Service Connections

View the requirements to submit an emergency service connection.