New Service Delivery Contact Information
Customer Interconnection:
Customer Interconnection is responsible for the initial screening and site visit for Residential and Commercial applications and collection of required documents for service and capacity evaluation. It is also responsible for Permit Review, Schedule Access to PNM equipment request, Scheduling upgrades & meter energizations.		 Design Engineering:
Design Engineering provides completed residential and small commercial service designs for the over 3000 annual new services across the state of New Mexico. Using the demand information submitted by the customer and the site assessment provided by the First Team (CIG), they apply their technical expertise, as well as PNM and National Electric Safety standards, to create a design that utilizes minimal system, thus limiting the costs to the customer.		 Work Management:
Work Management is responsible for project management, customer communication, primary/secondary construction coordination and scheduling, permit processing, customer equipment inspections, service line installation coordination, service order creation and scheduling, and meter energization.
Andrea Sanchez
Associate Director
Customer Interconnection
andrea.contreras@pnm.com
(505) 241-3666		 Jerrold Ortega
Manager
Distribution Engineering Commercial
jerrold.ortega@pnm.com
(505) 241-3654		 Jared Roybal
Supervisor, Project Manager
jared.roybal@pnm.com
(505) 241-3342
Victoria Rodriguez
Mgr, 1
Mgr,Team 1 - NSD
victoria.rodriguez@pnm.com
(505) 241-3430		 Mitchell McClellan
Manager Distribution Engineering Residential
505-241-3622
Mitchell.McClellan@pnm.com		 Stella Murdoch
Greater Metro, residential, commercial, subdivision
Stella.Murdoch@pnm.com
505-241-3369
Rosario Lopez
Supervisor, Service Coordinator
rosario.reyes@pnm.com
(505) 241-7744		 Terry Randall
Principal Engineer
terry.randall@pnm.com
(505) 241-3422		 Kelly Gragg
Northern, residential, commercial, subdivision
kelly.gragg@pnm.com
(505) 241-3490
Lawrence Gurule
Engineering Tech I, Metro
Lawrence.gurule@pnm.com
505 241-3672		 Eric Winkler
Engineer, Santa Fe
eric.winkler@pnm.com
(505) 473-3221		 Robert Fullbright
Greater Metro, commercial
Robert.Fullbright@pnm.com
505-241-3425
Bryanna Saenz
Engineering Tech I, Metro
Bryanna.Saenz@pnm.com
(505) 241-0557		 Garrick Martin
Engineer, Alamogordo
garrick.martin@pnm.com
(575) 443-6631		 Celestina F. Blair
Greater Metro, residential
Celestina.Blair@pnm.com
505-241-4375
Evander Montano
Engineering Tech I, Metro
evander.montano@pnm.com
( 505) 241-3307		 Riker Graham
Engineer, Alamogordo
riker.graham@pnm.com
(575) 443-6620		 Monica Martinez
Northern, residential, commercial, subdivision
Monica.Martinez@pnm.com
505-241-3678
Antoinette Sanchez
Engineering Tech II, Santa Fe
antoinette.sanchez@pnm.com
(505) 241-0521		 Paul Kimmick
Sr. Engineering Tech, Silver City
paul.kimmick@pnm.com
(575) 956-1464		 Deborah Young
Project Manager, Silver City
Deborah.Young@pnm.com
575-956-1455
John Colmenero
Engineering Tech I, Alamogordo/Ruidoso
John.Colmenero@pnm.com
(575) 443-6615		 Arthur Chavez
Project Leader, Utility Const/Maint SR, Metro
arthur.chavez@pnm.com
(505) 241-4038		 Theresa Snyder
Project Manager, Alamogordo
Theresa.Snyder@pnm.com
575-443-6611
Joseph Parra
Engineering Tech I, Silver City/Deming
Joseph.Parra@pnm.com
(575) 956-1493		 Mario Aguilera
Engineer, Metro
mario.aguilera@pnm.com
(505) 241-4076		 Jeanette Lopez
Scheduler
jeanette.lopez@pnm.com
(505) 241-3335
Paul Lara
Field Coordinator, Metro
Paul.Lara@pnm.com
(505) 241-3443		 Kyla Charlee
Engineer, Metro
kyla.charlee@pnm.com
(505) 241-3652		 Savannah Fink
Scheduler
savannah.fink@pnm.com
(505) 241-3478
Jesus Villar
Field Coordinator, Santa Fe
Jesus.villar2@pnm.com		 Nancy Dow
Sr. Engineering Tech, Metro
nancy.dow@pnmresources.com
(505) 241-4572		 Malik Meadors
Inspector - Metro
Malik.Meadors@pnm.com
505-241-3379
Chris Rutten
Field Coordinator, Alamogordo/Ruidoso
chris.rutten@pnm.com
(575) 630-5404		 Suzanne Marquez
Sr. Engineering Tech, Metro
Suzanne.Marquez@pnm.com
(505) 241-3479		  
Michael Molina
Field Coordinator, Silver City/Deming
Michael.Molina1@pnm.com
(575) 544-6481		 Acacia Pereira
Engineer, Metro
acacia.pereira@pnm.com
(505) 241-3435		  
Glenn Miller
Field Coordinator, Santa Fe
Glenn.miller@pnm.com
505 241-3467		 Kayla Yaksich
Engineer, Metro
kayla.yaksich@pnm.com
505-241-3448		  
Lynae Arnold
Service Coordinator
505-241-3425		 Luis Jimenez
Engineer, Metro
luis.jimenez@pnm.com
(505) 241-3431		  
Danielle Martinez
Service Coordinator
505-241-3425		    
Rachel Sandoval
Service Coordinator
505-241-3425		    
Bernadette Serrano
Service Coordinator
505-241-3425		    
Jerry Taylor
Service Coordinator
505-241-3425		    
Vanessa Flores
Service Coordinator
505-241-3425		    
Natalie Martinez
Service Coordinator
505-241-3425		    
Jocelyn Martinez
Service Coordinator
505-241-3425		    
Stefanie Swanson
Service Coordinator
505-241-3425		    
Bella Winkler
Service Coordinator
505-241-3425