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Emergency Service Connections

Statement of Fact Form for Emergency Service Connections

Due to relocation of certain PNM operations and for security reasons, we no longer offer after-hours access to the PNM Electric Service Center and PNM Dispatch Department for electricians serving the Albuquerque area. If you have a need for emergency connections and reconnections, you will need to submit a Statement of Facts / waiver as detailed below. THIS FORM IS FOR USE IN EMERGENCY SITUATIONS ONLY.

  • We will only accept after-hours Statement of Facts when immediate action is imperative to safeguard life, health or property.
  • The form must be filled out completely and signed by the licensed electrician responsible for the work.
  • The person making the installation or performing the work must apply for an electrical permit from the jurisdictional building official no later than the next business day.
  • Download the Statement of Fact form. This form can be sent to metropermits@pnm.com during regular business hours (7:30am-3:30pm) Monday through Friday. This form must be submitted with a copy of the installer's Driver's License and New Mexico Electrical Journeyman's license
  • If you have any questions on permits please call 505-241-3425.
  • In the case of emergencies, the Statement of Fact form can be sent to zz-ElectricDispatch@pnmresources.com after work hours (4:00pm-7am) Monday through Friday and on weekends. 
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As the state's largest electricity provider, PNM serves more than 550K New Mexico residential and business customers in Greater Albuquerque, Rio Rancho, Los Lunas, Belen, Santa Fe, Las Vegas, Alamogordo, Ruidoso, Silver City, Deming, Bayard, Lordsburg and Clayton. We also serve the New Mexico tribal communities of the Tesuque, Cochiti, Santo Domingo, San Felipe, Santa Ana, Sandia, Isleta and Laguna Pueblos

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