During these troubled times, PNM wants our customers to be certain of one thing: We are in this together and PNM is here to help. If you have been impacted in any way by the coronavirus pandemic and are having difficulty paying your electric bill, please contact us so we can make arrangements. We can also discuss payment assistance programs, such as the PNM Good Neighbor Fund, that may be able to help. Please reach out to us via live chat on PNM.com, email (PNMCustomerService@pnm.com) or phone (888-342-5766) to discuss your options. Please be vigilant against scammers claiming to be with PNM and insisting on you paying with a prepaid gift card. PNM will never ask you to pay with a pre-paid gift card.
| Payment Options | Cost | Automatic Payment? | Pay With | Ways to Get Bill | More Information |
|---|---|---|---|---|---|
|
This is an electronic withdrawal from your bank account |
Free | No |
|
|
|
|
Make a single payment online or over the phone at 1-844-PNM-PYMT (844-766-7968) |
$2.00 | No |
|
|
|
|
PNM automatically withdraws your monthly payment from your bank account on the day it is due |
Free | Yes |
|
|
|
Use your bank's online bill-pay services to set up a one-time payment |
Varies | No |
|
|
|
|
There are dozens of locations throughout our service area |
$1 | No |
|
|
|
|
Postage | No |
|
|
Please Note: A $15 returned check charge will be assessed by PNM when a paper or electronic check is submitted to PNM and returned unpaid for any reason.
