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Customer Sevice Team

Your Customer Service team - we are here to help.

 
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Live Chat

Chat with Us

Our Customer Service team is available to live chat with you during these hours: Weekdays, 7:30 a.m. to 6 p.m. Mountain Time.

To start a chat, click the Live Chat button that appears in the bottom right corner of the site during chat hours.

Call Us

Call Us

Our Customer Service team is available by calling (888) DIAL-PNM (888-342-5766) weekdays from 7:30 a.m. to 6 p.m.

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Self-Help

Starting or transferring service? Paying your bill? Please log in to your PNM account to use self-help options. For your security, we are unable to process start/tansfer requests or take payments via Chat.