During these troubled times, PNM wants our customers to be certain of one thing: We are in this together and PNM is here to help. If you have been impacted in any way by the coronavirus pandemic and are having difficulty paying your electric bill, please contact us so we can make arrangements. We can also discuss payment assistance programs, such as the PNM Good Neighbor Fund, that may be able to help. Please reach out to us via live chat on PNM.com, email (PNMCustomerService@pnm.com) or phone (888-342-5766) to discuss your options. Please be vigilant against scammers claiming to be with PNM and insisting on you paying with a prepaid gift card. PNM will never ask you to pay with a pre-paid gift card.

 

You Have Many Choices When it Comes to Paying Your Bill
Payment Options Cost Automatic Payment? Pay With Ways to Get Bill More Information

This is an electronic withdrawal from your bank account

Free No
  • Checking account
  • Savings account
  • Money market account
  • Email
  • Paper
  • View bill online
  • Log in to your online account to make a free online payment
  • Payment noted same day

Make a single payment online or over the phone at 1-844-PNM-PYMT (844-766-7968)

$2.00 No
  • Visa®,MasterCard® or Discover® card
  • ATM card (with a PULSE or STAR logo)
  • E-check / paperless check
  • Email
  • Paper
  • View bill online
  • Great for last-minute payments
  • Maximum payment-$1000 per transaction
  • Payment noted same day

PNM automatically withdraws your monthly payment from your bank account on the day it is due

Free Yes
  • Checking account
  • Savings account
  • Email
  • Paper
  • View bill online
  • Online banking

Use your bank's online bill-pay services to set up a one-time payment 

Varies No
  • Checking account
  • Email
  • Paper
  • View bill online
  • Sign up at your bank's or credit union's website
  • Payee: PNM, PNM Electric, or Public Service Company of New Mexico

There are dozens of locations throughout our service area

$1 No
  • Cash
  • Check
  • Email
  • Paper
  • View bill online
  • Many locations open late and on weekends
  • Mail to PNM
Postage No
  • Cash
  • Check
  • Email
  • Paper
  • View bill online

Please Note: A $15 returned check charge will be assessed by PNM when a paper or electronic check is submitted to PNM and returned unpaid for any reason.