New Service Delivery Contact Information
Customer Interconnection:
Customer Interconnection is responsible for the initial screening and site visit for Residential and Commercial applications and collection of required documents for service and capacity evaluation. It is also responsible for Permit Review, Schedule Access to PNM equipment request, Scheduling upgrades & meter energizations.		 Design Engineering:
Design Engineering provides completed residential and small commercial service designs for the over 3000 annual new services across the state of New Mexico. Using the demand information submitted by the customer and the site assessment provided by the First Team (CIG), they apply their technical expertise, as well as PNM and National Electric Safety standards, to create a design that utilizes minimal system, thus limiting the costs to the customer.		 Work Management:
Work Management is responsible for project management, customer communication, primary/secondary construction coordination and scheduling, permit processing, customer equipment inspections, service line installation coordination, service order creation and scheduling, and meter energization.
Jacqulene Delgado
Engineering Tech II, Metro
Jacqulene.Delgado@pnm.com
O: 505-241-3438		 Luke Pellegrino
Engineer II, Northern, Subdivision
Luke.Pellegrino@pnm.com
O: 505-241-3437		 Robert Fullbright
Project Manager
Robert.Fullbright@pnm.com
O: 505-241-3356
C: 505-377-5973
Luis Gonzalez-Munoz
Engineering Tech I, Metro
Luis.Gonzalez-Munoz@pnm.com
O: 575-956-1493		 Amy Tattershall
Engineer II, Metro, Subdivision
Amy.Tattershall@pnm.com
O: 505-241-3416		 Lee Allen
Project Manager
Lee.Allen@pnm.com
O: 505-241-0527
C: 505-377-0438
Jordan Hernandez
Engineering Tech Sr, Metro
Jordan Hernandez@pnm.com
O: 505-241-0589		 Brian Barasa
Engineer II, Northern, Commercial
Brian.Barasa@pnm.com
O: 505-241-3431		 Kelly Gragg
Project Manager
Kelly.Gragg@pnm.com
O: 505-241-3490
C: 505-401-7541
John Colmenero
Engineering Tech II, Alamogordo/Ruidoso
John.Colmenero@pnm.com
O: 575-443-6615		 Suzanne Marquez
Sr. Engineering Tech, Metro, Commercial
Suzanne.Marquez@pnm.com
O: 505-241-3479		 Saul Carrillo
Project Manager
Saul.Carrillo@pnm.com
O: 505-241-4735
C: 575-420-7902
Joseph Parra
Engineering Tech Sr, Silver City/Deming
Joseph.Parra@pnm.com
O: 575-956-1493		 Kyla Charlee
Engineer I, Metro, Commercial
Kyla.Charlee@pnm.com
O: 505-241-3652		 Theresa Snyder
Project Manager
Theresa.Snyder@pnm.com
O: 575-443-6644
C: 575-430-8164
Lynae Arnold
Engineering Tech I, Metro
Lynae Arnold@pnm.com
O: 505-241-3468		 Kayla Yaksich
Engineer II, Metro, Subdivision
Kayla.Yaksich@pnm.com
O: 505-241-3448		 Deborah Young
Project Manager
Deborah.Young@pnm.com
O: 575-956-1455
C: 575-313-3744
Jonathan Arroyo
Engineering Tech I, Metro
Jonathan Arroyo@pnm.com
O: 505241-3450		 Nancy Dow
Sr. Engineering Tech, Metro, Commercial
Nancy.Dow@pnm.com
O: 505-241-4572		 James Speight
Contractor Coordinator, Metro
James.Speight@pnm.com
O: 505-241-3482
C: 505-918-3347
Alexandro Hernandez
Service Coordinator, I
O: 505-241-3425		 Terry Randall
PE, Engineer IV, Subdivision
Terry.Randall@pnm.com
O: 505-241-3422		 James Aragon
Field Coordinator, Metro/Northern
James.Aragon@pnm.com
O: 505-241-3682
C: 505-401-7534
Bernadette Serrano
Service Coordinator, Sr
O: 241-3425		 Luis Jimenez
Engineer III, Alamogordo
Luis.Jimenez@pnm.com
O: 575-443-6620
C: 505-392-9122		 Jesus Villar
Field Coordinator, Metro/Northern
Jesus.Villar2@pnm.com
O: 505-241-3427
C: 505-263-4273
Jocelyn Martinez
Service Coordinator, I
O: 505-241-3425		 Andre Gonzales
Engineer I, Southern - Alamogordo
Andre.Gonzales@pnm.com
O: 575-443-6631
C: 575-496-4254		 Paul Lara
Field Coordinator, Metro/Northern
Paul.Lara@pnm.com
O: 505-241-3443
C: 505-917-7686
Stefanie Swanson
Service Coordinator, I
O: 505-241-3425		 Eduardo Padilla
Engineer I, Southern - Deming
Eduardo.Padilla@pnm.com
O: 575-544-6491		 Chris Rutten
Field Coordinator, Southern
Chris.Rutten@pnm.com
O: 575-630-5405
C: 575-973-4946
Juan Alvarado
Service Coordinator, Sr
O: 505-241-3425		 David Corral
Engineer I, Southern - Deming
David.Corral@pnm.com
O: 575-544-6491		 Viola Liesse
Supervisor, Project Management
Viola.liesse@pnm.com
O: 505-241-3433
C: 505-331-0891
Marisol Williams
Inspector, Metro/Northern
Marisol Williams@pnm.com
C: 575-319-0973		 Boston Nelson
Senior Engineering Tech, Southern - Ruidoso
Boston.Nelson@pnm.com
O: 575-630-5435
C: 575-937-4599		 Andrea Sanchez
Director, NM Op's Projects & Program Mgmt.
Andrea.Sanchez@pnm.com
O: 505-241-3666
C: 505-363-3856
Glenn Miller
Inspector, Metro/Northern
Glenn.Miller@pnm.com
O: 505-241-3467
C: 505-917-8005		 Ruben Medina
Senior Engineering Tech, Silver City
Ruben.Medina@pnm.com
O: 575-956-1469 		  
Rosario Lopez
Supervisor, Service Coordinator
Rosario.Reyes@pnm.com
O: 505-241-7744		 Mitchell McClellan
PE, Manager, Distribution Engineering, Residential
Mitchell.McClellan@pnm.com
O: 505-241-0568		  
Victoria Rodriguez
Mgr, Team II, NSD
Victoria.Rodriguez@pnm.com
O: 505-241-3430
C: 505-554-9150		 Alec Parhar
Manager, Distribution Engineering, Commercial
Alec.Parhar@pnm.com
O: 505-241-3408		  
  Jerrold Ortega
Manager, Distribution Engineering, Subdivision
Jerrold.Ortega@pnm.com
O: 505-241-3654		  
  Crystal A. Enoch
PE, Manager, Distribution Engineering, Southern
Crystal.Enoch@pnm.com
O: 575-443-6616