Time of Day - Businesses - pnmprod
Time of Day Rate*
*Program and rates pending NM Public Regulation Commission approval. The program is expected to begin at the beginning of 2024.
We are excited to announce a new rate program for our PNM customers. By joining this program, you will secure your spot on the waiting list to be among the first to receive a new cellular meter, and it's free! This advanced meter can provide you with detailed information on your hourly energy use, so you can track your consumption patterns and make informed decisions.
What is it?
Time of Day is an opt-in program with a pricing plan in which electricity rates vary according to the time of day, season, and day type (weekday or weekend/holiday). Electricity prices are higher during on-peak hours and lower during off-peak hours. With time-of-use, you have more control over your energy bills and when you shift your energy use to off-peak times, you can save substantially because the rates are lower. Shifting your energy use can be simple and easy because the times that prices go up or down are the same every weekday. This also helps us use more sustainable energy when we would otherwise have to rely on less environmentally friendly sources of energy.
Join Waiting List
Join the waiting list for a free new cellular meter from PNM by signing up. Once the NMPRC approves, PNM will reach out to you to arrange a meter exchange.
Important terminology to know
| Term | Definition |
|---|---|
| Time-of-Day (TOD) | An electric rate plan where the price per kWh depends on the time of day. |
| Kilowatt-hour (kWh) | A measure of electricity defined as a unit of energy in one hour. |
| On Peak | A specific time of day when electricity is most expensive. |
| Off Peak | A specific time of day when electricity is least expensive. |
What are the proposed hours?
Summer Months (June - August)
Off-Peak: 12 a.m. to 5 p.m. & 8 p.m. to midnight, Monday-Friday; All day Saturday, Sunday, and holidays
On-Peak: 5-8 p.m. Monday-Friday
Non-Summer Months (September - May)
Off-Peak: 8 p.m. to 5 a.m. Monday-Friday; All day Saturday, Sunday, and holidays
On-Peak: 5 a.m. to 8 a.m. & 5 p.m. to 8 p.m. Monday-Friday
How much can I save?
The more you shift the more you can save.
Every business is different, and your savings will be determined by how much electricity you use.
You can also use a programmable thermostat to help manage your energy usage.
Estimate My Potential SavingsWhat can I do to reduce energy use during on-peak hours?
Below are simple things you can do to reduce your energy usage.
1
Raise the thermostat a few degrees during the cooling season and lower it during the heating season.
2
Adjust the thermostats during times the business is closed.
3
Install programmable thermostats and save by adjusting temperature settings based on your hours of operation.
4
Change filters regularly.
5
Turn off computers, monitors, copiers, and printers at the end of the day.
6
Unplug chargers, computer speakers, coffee makers, etc. when not in use. They will continue to draw energy even when they are not in use.
7
Turning off all but essential lighting.
8
Turn off electronic light displays or signs when your business is closed.
Do I qualify?
You can sign up for the Time-of-Day rate. You must be willing to shift some energy-consuming activities to off-peak times.
This program will have a maximum capacity of 2,500 spots for non-residential customers.
What do I need to do?
If you believe you can shift your energy-consuming activities outside of on-peak hours, you may be able to save money on your electric bill by signing up for the Time-of-Day rate.
Remember Weekends are considered "Off-Peak".
Frequently Asked Questions
For any other questions please send an email to timeofday@pnm.com or call customer service at (888) DIAL-PNM (1-888-342-5766). Weekdays, 7:30 a.m. to 6 p.m.
What is Time-of-Day?
Time of Day is an opt-in program with a rate plan in which electricity rates vary according to the time of day, season, and day type (weekday or weekend/holiday). Electricity prices are higher during on-peak hours and lower during off-peak hours. With time-of-use, you have more control over your energy bills and when you shift your energy use to off-peak times, you can save substantially because the rates are lower. Shifting your energy use can be simple and easy because the times that prices go up or down are the same every weekday. This also helps us use more sustainable energy when we would otherwise have to rely on less environmentally friendly sources of energy.
What Holidays are included in the Time-of-day program?
New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day
What can I do to reduce energy use during on-peak hours?
- Raise the thermostat a few degrees during the cooling season and lower it during the heating season.
- Adjust the thermostats during times the business is closed.
- Install programmable thermostats and save by adjusting temperature settings based on your hours of operation.
- Change filters regularly.
- Turn off computers, monitors, copiers, and printers at the end of the day.
- Unplug chargers, computer speakers, coffee makers, etc. when not in use. They will continue to draw energy even when they are not in use.
- Turn off all but essential lighting.
- Turn off electronic light displays or signs when your business is closed.
Who can participate in this program?
All PNM customers are eligible for the Time-of-Day program (except customers on rates 6, 20, and 36B).
What is the difference between PNM's current rate plant Time-of-Day and the proposed Time-of-Day plan?
Both programs have different On/Off-Peak hours and rates.
Time-of-Day hours and rates
Off-Peak: 8 p.m. to 8 a.m. Monday-Friday; All day Saturday, Sunday, and holidays
On-Peak: 8 a.m. to 8 p.m. Monday-Friday
Time-of-Day hours
Non-Residential - Small Power Service
Summer Months (June - August)
Off-Peak: 12 a.m. to 8 a.m. & 10 p.m. to midnight, Monday-Friday; All day Saturday, Sunday, and holidays
Super Off-Peak: 8 a.m. to 5 p.m.
On-Peak: 5 p.m. to 10 p.m. Monday-Friday
Non-Summer Months (September - May)
Off-Peak: 12 a.m. to 5 a.m. & 8 p.m. to midnight, Monday-Friday; All day Saturday, Sunday, and holidays
Super Off-Peak: 8 a.m. to 5 p.m.
On-Peak: 5 a.m. to 8 a.m. & 5 p.m. to 8 p.m., Monday-Friday
Can I get off this rate at any time?
Yes, customers can choose to switch to their original rate.
Can a solar customer participate in the Time-of-Day program?
Yes, a solar customer can participate in this program.
Bill Guarantee
Residential and Small Power customers only will qualify for the bill guarantee during the program. The bill guarantee will only be available one time per customer under the following conditions. The bill guarantee will be calculated once at the end of a customer's first twelve consecutive months on the program rate at the same premise. After the twelve months, PNM will calculate what the customer would have paid under their original rate and what they paid under the Time-Of-Day rate. If the customer paid more under the Time-Of-Day rate, then PNM will credit the difference on the customer's bill.
Is Time-of-Day right for me?
Time-of-Day rate plans are based on how much energy you use and when you use it. By shifting some electricity usage to times when energy costs are less and demand is down, you can lower your bill and support a healthier environment.
How do I sign up for the Time-of-Day program?
Sign up on PNM.com/timeofdaybusiness or call customer service at (888) DIAL-PNM (1-888-342-5766). Weekdays, 7:30 a.m. to 6 p.m.
