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Meter exchanges in process
PNM customers throughout New Mexico may notice PNM swapping out old mechanical electric meters for newer digital technology. Find out more >>
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KUBRA EZ-PAY Payment Services for PNM
(844) PNM-PYMT (1-844-766-7968)
Customer Service
(888) DIAL-PNM (1-888-342-5766)
Hours: Weekdays, 7:30 a.m. to 6 p.m.
Best time to call: Tues. - Thurs. 9:30 a.m. - 4 p.m.
Business Customers
(888) 245-3659
Speech/Hearing Impaired
TDD-TTY: 711
Other Departments
Switchboard: (505) 241-2700
Customer Solar Programs: (505) 241-2750
Mailing Information
PNM
Main Offices
Albuquerque, N.M., 87158
Physical Address
414 Silver Ave. SW
Albuquerque, NM 87102
Payments
P.O. Box 27900
Albuquerque, NM 87125-7900
FAQs: Customer Service
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How long will it take to get a response?
- You can expect a response within three business days. more...