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    Good Neighbor Fund

    Do you need assistance paying your electric bill?

    Residential customers with a disconnect notice can apply for assistance through our emergency program, PNM Good Neighbor Fund.

    Learn More

    Pay My Bill in Person

    We offer pay in person locations at our PNM Payment Centers and at Western Union. Western Union locations include Smith's, Albertsons, Walgreens, Walmart, El Alamo Checks Cashed, and others.

    In order to pay your bill in person, you'll need to pay with cash, check or debit card. You will also need to bring your PNM bill with you.

    Paying my PNM bill in person

    Western Union

    • Locations include Smith's, Albertsons, Walgreens, El Alamo Checks Cashed, and others.
    • Most are open longer hours and on weekends.
    • Pay by cash or debit card.
    • Payments applied within minutes.
    • Low fee of $1 for PNM customers. (This is a Western Union fee. PNM does not receive a portion of it.) Some locations are free.
    Western Union

    PNM Payment Centers

    PNM payment centers accept cash and check only. No card payments.

    Albuquerque
    Thursday & Friday
    7:30 am until 4 pm MT
    414 Silver Ave. SW
    24/7 payment drop box
    View 2025 Holiday Schedule

    Alamogordo
    Wednesday & Thursday
    7:30 am until 4 pm MT
    650 Fairgrounds

    Bayard
    Monday & Tuesday
    7:30 am until 4 pm MT
    800 Central Ave.

    Deming
    Monday & Tuesday
    7:30 am until 4 pm MT
    420 S. Gold Ave.

    Las Vegas
    Wednesday & Thursday
    7:30 am until 4 pm MT
    420 Railroad Ave.

    Lordsburg
    Wednesday & Thursday
    7:30 am until 4 pm MT
    210 E. 5th St.

    Ruidoso
    Monday & Tuesday
    7:30 am until 4 pm MT
    1100 Mecham Drive

    Silver City
    Wednesday & Thursday
    7:30 am until 4 pm MT
    3815 N. Swan

    Albuquerque Office 2025 Holiday Schedule

    Holiday

    PNM Observed Dates

    Impacted Date(s)

    Makeup Date(s)
    New Year's Day Wednesday, January 1, 2025 No Impact  
    Martin Luther King Jr. Day Monday, January 20, 2025 No Impact  
    Memorial Day Monday, May 26, 2025 No Impact  
    Independance Day Friday, July 4, 2025 Friday, July 4, 2025 Wednesday, July 2, 2025 (Open Wednesday & Thursday)
    Labor Day Monday, September 1, 2025 No Impact  
    Thanksgiving Day Thurday & Friday, November 27-28, 2025 Thurday & Friday, November 27-28, 2025 Tuesday & Wednesday, November 25-26, 2025
    Christmas Day Thursday & Friday, December 25-26, 2025 Thursday & Friday, December 25-26, 2025 Tuesday & Wednesday, December 23-24, 2025