Español
  • About PNM
  • |
  • Contact Us
  • |
  • My Account
  • |
  • Sign Up
  • |
  • Login Login

Navigatie

  • For Homes
    • Payment Options
    • Billing
    • Financial Assistance
    • Save Energy & Money
    • EV Rebates and Incentives
    • Solar & Wind Energy
    • Move In Out
    • More Services
    • Grid Modernization
  • For Businesses
    • Payment Options
    • Billing
    • Save Energy & Money
    • EV Rebates and Incentives
    • Solar & Wind Energy
    • Move In Out
    • More Services
  • In The Community
    • Foundation
    • Business Events
    • Apply for a Grant
    • Economic Development
    • Apply for a Sponsorship
    • Assistance Fair
    • LifeWatch
  • Our Environment
    • Our Commitment
    • Get Involved
    • Energy Sources
    • Electric Vehicles
    • Planning for the Future
    • Environmental Highlights
  • Safety
    • Electrical Safety
    • Outage Safety
    • Storm Safety
    • Wildfire Safety
    • Wind Safety
    • Halloween Decorating Safety Tips
    • Kid Safety
    • First Responder Safety
    • PNM Employee Safety
    • Hot Air Balloon Safety
    • Energy and Copper Theft
    • Tree Trimming
    • Call Before You Dig
    • Scams
    • Safety Day
    • Vegetation Management
    • Public Safety Power Shutoff
  • Quick Links
  • Outage Center

Keeping Your Account Safe - pnmprod

  • Payment Options
          • Pay Online
            • Pay by Phone
            • Pay by Text
            • Pay Online
            • Pay Online
            • Pay by Phone
            • Pay by Phone
            • Pay Online
            • Automatic Payment
            • Pay by Tex<
            • Pay by Text
            • Pay by Phone
            • More Time to Pay
            • Pay by Phone
            • Automatic Payment
            • Pay by Text
            • Pay by Text
            • More Ways to Pay
            • Time to Pay
            • Automatic Paymen<Automatic Payment
            • Pay in Person
            More Ways to Pay
          • More Time to Pay
          • More Ways to Pay
          • More Time to Pay
          • Pay in Person
        • Billing
            Go Paperless
          • Go Paperless
          • Budget Billing
          • Go Paperless
          • Budget Billing
          • Bill Definitions
          • Go Paperless
          • Keeping Your Account Safe
          • Budget Billing
          • Bill Definitions
          • Budget Billing
          • Go Paperless
          • Fuel Cost Adjustment
          • +href%3D" target="" title="Pay by Phone">Pay by Phone
          • Keeping Your Account Safe
          • Budget Billing
          • Time of Day
          • Keeping Your Account
          • Causes for a high bill
          • l/definitions?doAsUserId=..%2F..%2F..%2F..%2F..%2F...missions%2Foutage%2Fquicklinks%2Foutage%2Fquicklinks%2Fquicklinks%2Fquicklinks%2Fquicklinks" target="" title="Bill Definitions">Bill Definitions
          • Fuel Cost Adjustment
          • Time of Day
          • Fuel Cost Adjustment
          • Time of Day
          • Rates
          • Keeping Your Account Safe
          • Causes for a high billCauses for a high bill
          • Your PNM Bill
          Time of Day
        • Rates
        • Fuel Cost Adjustment
        • Financial Assistance Causes for a high bill
        • Your PNM BillYour PNM Bill
      • Time of Day
      • Save Energy & Money Rebates & Discounts
        • New Homes
        • href="https://www.pnm.com/hu/tips?doAsUserId=..%2F..%2F...%2F..%2F..%2F..%2F..%2F..%2F..%2F..%252Go+Paperless%3C%2Fa%3E%3C%2Fli%3E%3Cli%3E%3Ca++href%3D" target="" title="Energy Saving Tips">Energy Saving Tips
        • Student Programs
        • Energy Saving Tips
        • Rebates & Discounts
        • Tax Rebate Resources
        Home Weatherization Assistance
      • Energy Saving Tips
      • Home Weatherization Assistance
      • EV Rebates and Incentives Home Weatherization Assistance
      • ps://www.pnm.com/hu/newhomes?doAsUserId=..%2F..%2F...%2F..%2F..%2F..%2F..%2F..%2F..%2F..%252Go+Paperless%3C%2Fa%3E%3C%2Fli%3E%3Cli%3E%3Ca++href%3D" target="" title="New Homes">
      • New Homes
      • New Homes
      • Solar & Wind Energy
            Other Renewable Projects
          New Homes
        • Move Center
          • Letter of Credit
          Transfer Service
        • Transfer Service
        • .com/zh/transfer-service?doAsUserId=..%2F...%2F..%2F..%2F..%2F..%2F..%2F..%2F..%2Fetc%25Conservation%2Fquicklinks%2Fgood-neighbor-fund%2Fquick%3Ca++href%3D" target="" title="Transfer Service">
        • Transfer Service
        • More Services
            Manage Alerts
          • Submit Meter Read
          • Upgrade Service / New Construction
          • Upgrade Service / New Construction
          • Service / New Construction
          • Call Before You Dig
          • For Landlords
          Manage Account
        • Manage Account
        • Grid Modernization Manage Account
        • Move Out/Stop Service
          • Manage Alerts
          • Manage Alerts
          • Manage Alerts
          • Move In/Start Service
 

Keeping Your Account Safe

We want to do everything we can to keep your information and your account safe. If you ever have a question about whether a caller is legitimate, call us at (888) DIAL-PNM. We're always here to answer your questions.

Scam Calls

Learn about a statewide scam where customers are being threatened with disconnection if they don't purchase prepaid giftcards. 

Identity Theft

Find out what you need to do if someone used your information to open a PNM account without your permission.

PNM Logo
Powering New Mexico, Together.
Facebook Logo Instagram Logo Visit PNM X page Youtube Logo LinkedIn Logo

Helpful Links

  • Contact Us
  • About PNM
  • Media Center
  • Investors
  • Careers
  • Support
  • Privacy Policy
    and Terms of Service

Homes

  • Payment options
  • Billing
  • Save money & energy
  • Solar & wind energy
  • Move in/out
  • More services

Businesses

  • Payment options
  • Billing
  • Save money & energy
  • Solar & wind energy
  • Move in/out
  • More services

Community

  • Giving back
  • Good Neighbor Fund
  • Apply for a grant
  • Economic development

Environment

  • Our commitment
  • Get involved
  • Energy sources
  • Renewable energy

Reliability & Safety

  • Reliability projects map
  • Outage safety
  • PNM employee safety
  • Call before you dig
  • More safety tips

Looking Ahead

  • Innovation & new technologies
  • Research & planning
  • SITEMAP

As the state's largest electricity provider, PNM serves more than 530K New Mexico residential and business customers in Greater Albuquerque, Rio Rancho, Los Lunas, Belen, Santa Fe, Las Vegas, Alamogordo, Ruidoso, Silver City, Deming, Bayard, Lordsburg and Clayton. We also serve the New Mexico tribal communities of the Tesuque, Cochiti, Santo Domingo, San Felipe, Santa Ana, Sandia, Isleta and Laguna Pueblos

Copyright © 2025 PNM. All Rights Reserved