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Attention Ruidoso Community: Additional crews are in the area working as quickly and safely as possible to restore power. Conditions in some areas are not safe for crews to access and may lead to extended outages.

For the latest updates and to track restoration progress, please visit our outage map at PNM.com/outagemap

Thank you for your patience, and please stay safe.

Visit Outage Map >

Keeping Your Account Safe - pnmprod

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    Keeping Your Account Safe

    We want to do everything we can to keep your information and your account safe. If you ever have a question about whether a caller is legitimate, call us at (888) DIAL-PNM. We're always here to answer your questions.

    Scam Calls

    Learn about a statewide scam where customers are being threatened with disconnection if they don't purchase prepaid giftcards. 

    Identity Theft

    Find out what you need to do if someone used your information to open a PNM account without your permission.

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    As the state's largest electricity provider, PNM serves more than 530K New Mexico residential and business customers in Greater Albuquerque, Rio Rancho, Los Lunas, Belen, Santa Fe, Las Vegas, Alamogordo, Ruidoso, Silver City, Deming, Bayard, Lordsburg and Clayton. We also serve the New Mexico tribal communities of the Tesuque, Cochiti, Santo Domingo, San Felipe, Santa Ana, Sandia, Isleta and Laguna Pueblos

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