Español
Live chat button Live chat button
  • About PNM
  • |
  • Contact Us
  • |
  • My Account
  • |
  • Sign Up
  • |
  • Login Login

Navigation

  • For Homes
    • Payment Options
    • Billing
    • Financial Assistance
    • Save Energy & Money
    • EV Rebates and Incentives
    • Solar & Wind Energy
    • Move In Out
    • More Services
  • For Businesses
    • Payment Options
    • Billing
    • Save Energy & Money
    • EV Rebates and Incentives
    • Solar & Wind Energy
    • Move In Out
    • More Services
  • In The Community
    • Foundation
    • Business Events
    • Apply for a Grant
    • Economic Development
    • Supporting Communities
    • Assistance Fair
    • LifeWatch
  • Our Environment
    • Our Commitment
    • Get Involved
    • Energy Sources
    • Electric Vehicles
    • Planning for the Future
    • Environmental Highlights
  • Safety
    • Electrical Safety
    • Outage Safety
    • Storm Safety
    • Wildfire Safety
    • Wind Safety
    • Halloween Decorating Safety Tips
    • Kid Safety
    • First Responder Safety
    • PNM Employee Safety
    • Hot Air Balloon Safety
    • Energy and Copper Theft
    • Tree Trimming
    • Call Before You Dig
    • Scams
    • Safety Day
    • Vegetation Management
    • Public Safety Power Shutoff
  • Quick Links
  • Outage Center

Keeping Your Account Safe - pnmprod

  • Payment Options
        • Pay Online
        • Pay Online
        • Pay by Phone
        • Pay by Phone
        • Pay by Text
        • Pay by Text
        • Automatic Payment
        • Pay Online
        • More Time to PayAuto
        • ment
        • More Ways to Pay
        • Pay by Phone
        • More Time to Pay
        • Pay in Person
        Pay by Text
      • More Ways to Pay
      • Billing Bill Definitions
        • Keeping Your Account Safe
        • Budget Billing
        • Fuel Cost Adjustment
          • Bill Definitions
          • Time of Day
          • Causes for a high bill
          • Keeping Your Account Safe
          • Rates
          • Fuel Cost Adjustment
          • Your PNM Bill
          • Time of Day
          • Pay Online
          • Go Paperless
          • Causes for a high bill
          • Financial Assistance Rates
          • Pay by Phone
          • Budget Billing
          • Save Energy & Money Bill Definitions
          • Rebates & Discounts
            • More Time to Pay
            • Pay by Phone
            • EV Rebates and Incentives Keeping Your Account Safe
            • Energy Saving Tips
            • Fuel Cost Adjustment
            • More Ways to
            • Solar & Wind Energy
            • Move Center Move In/Start Service
              • For Manufacturers
              • Letter of Credit
              Rebates & Discounts
            • Cost Adjustment
            • More Services
                Call Before You Dig
              • Move Out/Stop Service
              • Refrigerator Recycling
              • Text Us
            • s://www.pnm.com/de/canceling-pnm-service-completely?doAsUserId=..%2F..%2F..%2F..%2F..%2F..%2F..%2F..%2Fetc%2Fpa..Tref%3D%252%2Conservation%2Fquicklinks%2Fquicklinks%2Foutage%2Foutage%2Foutage" target="" title="Move Out/Stop Service">
            • Move Out/Stop Service
            • Building Tune Up
 

Keeping Your Account Safe

We want to do everything we can to keep your information and your account safe. If you ever have a question about whether a caller is legitimate, call us at (888) DIAL-PNM. We're always here to answer your questions.

Scam Calls

Learn about a statewide scam where customers are being threatened with disconnection if they don't purchase prepaid giftcards. 

Identity Theft

Find out what you need to do if someone used your information to open a PNM account without your permission.

PNM Logo
Powering New Mexico, Together.
Facebook Logo Instagram Logo Visit PNM X page Youtube Logo LinkedIn Logo

Helpful Links

  • Contact Us
  • About PNM
  • Media Center
  • Investors
  • Careers
  • Support
  • Privacy Policy
    and Terms of Service

Homes

  • Payment options
  • Billing
  • Save money & energy
  • Solar & wind energy
  • Move in/out
  • More services

Businesses

  • Payment options
  • Billing
  • Save money & energy
  • Solar & wind energy
  • Move in/out
  • More services

Community

  • Giving back
  • Good Neighbor Fund
  • Apply for a grant
  • Economic development

Environment

  • Our commitment
  • Get involved
  • Energy sources
  • Renewable energy

Reliability & Safety

  • Reliability projects map
  • Outage safety
  • PNM employee safety
  • Call before you dig
  • More safety tips

Looking Ahead

  • Innovation & new technologies
  • Research & planning
  • SITEMAP

As the state's largest electricity provider, PNM serves more than 530K New Mexico residential and business customers in Greater Albuquerque, Rio Rancho, Los Lunas, Belen, Santa Fe, Las Vegas, Alamogordo, Ruidoso, Silver City, Deming, Bayard, Lordsburg and Clayton. We also serve the New Mexico tribal communities of the Tesuque, Cochiti, Santo Domingo, San Felipe, Santa Ana, Sandia, Isleta and Laguna Pueblos

Copyright © 2025 PNM. All Rights Reserved
Chat Now