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Set Up and Manage Alerts Online

Receive outage alerts, payment reminders or Budget Billing notifications via text message, email, or automated phone call.

Outage Alerts

We will let you know when a power outage is affecting your home or business, when power is expected to be restored, and when power is restored.

Payment Reminders

Get a reminder two business days before your PNM bill is due. 

Budget Billing Notifications

If you are a Budget Billing customer, we will let you know if you are running over or under your Budget Billing balance. 

Log in to your PNM Online Account to get started, or if you don't have an online account, sign up for one today. 

 

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As the state's largest electricity provider, PNM serves more than 530K New Mexico residential and business customers in Greater Albuquerque, Rio Rancho, Los Lunas, Belen, Santa Fe, Las Vegas, Alamogordo, Ruidoso, Silver City, Deming, Bayard, Lordsburg and Clayton. We also serve the New Mexico tribal communities of the Tesuque, Cochiti, Santo Domingo, San Felipe, Santa Ana, Sandia, Isleta and Laguna Pueblos

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