Landlord Standby
Landlord Standby Program
Landlord Standby is a contractual agreement between PNM and a landlord.
Under the agreement, when a tenant moves out of a rental property and requests that service be taken out of his or her name, PNM will:
- Provide a final bill to the tenant.
- Continue to provide service under the landlord's name.
Benefits:
- Service will remain on, even when the rental property is unoccupied.
- No need to call when a tenant moves out.
- No transfer fees so long as the service goes straight from the tenant's name to yours.
- Landlord Standby is free.
Set Up or Manage an Agreement Online
- Set up a new Landlord Standby Agreement
- Manage an existing Agreement
- Add or remove properties
- Force off a tenant
- Find optional authorization forms
Property managers: please continue to send us completed forms for managed properties.
Log in to your PNM.com account to get started.
Email Completed Forms
- Set up a new Landlord Standby Agreement
- Manage an existing Agreement
- Add or remove properties
- Force off a tenant
- Get optional authorization forms
We are temporarily unable to process mailed or faxed in landlord standby forms due to statewide COVID-19 work-from-home recommendations. Please email completed forms to PNMLandlordStandby@pnm.com. Sign up for landlord standby online by logging into your PNM.com account or chat with us weekdays from 7:30 a.m until 6 p.m. for further assistance.