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Tracking your energy use can help you find ways to save.
Understanding how and when your use energy can help you find simple ways to save. My Energy Usage makes it easy to track your electricity use from your computer and soon your mobile device¿all in one place.
With easy-to-read charts and insights, you can see patterns in your energy use, spot spikes, and make small adjustments at home that may help lower your monthly bill.
Get Started: Step 1
To access My Energy Usage tools, log in to your email account associated with your PNM Account. You will go to your My Energy Usage monthly summary email.
Get Started: Step 2
Click the My Energy Usage button to be taken to the portal.
Get Started: Step 3
Explore the portal with your summary, energy usage breakdown, and tailored recommendations.
What are the benefits?
Analyze Energy & Usage Trends
See your energy use by day in both dollars and kilowatt-hours (kWh). Analyze how your usage compares across different seasons and weather conditions.
Discover your usage patterns
Find out when your home uses the most energy. Identify abnormal use patterns by analyzing usage.
Get personalized energy saving tips
View energy-saving tips to help you lower your monthly bill and view estimated energy savings.
Frequently Asked Questions
"My Energy Usage" is a new online tool that helps you better understand how and when you use electricity. It provides easy-to-read charts, monthly usage summaries, and personalized insights to help you make informed decisions and find ways to save energy and money.
We are sending new email alerts and notifications on a regular basis to provide personalized information that helps you better understand your electricity usage and costs. There are multiple types of emails:
- Monthly Summary Email: Captures how much electricity you used during your last billing period, provides insight into your electricity usage by appliance, and includes tips on how to save.
- Similar Home Comparison Email: Shows how your usage compares with similar homes in your area.
- Energy Highlights Alert: Shows personalized suggestions based on energy consumption. These emails are short with the intention to educate the user and raise awareness on the current inefficiencies (or efficiencies) in usage management, and drive engagement with CTAs (Call To Action) that lead to specific pages in the Web.
Your PNM.com account will work the same way as it previously has, however you can now also view a limited number of "My Energy Usage" data charts that provide tips on how to save money and additional energy insights.
Some of the highlighted features of the "My Energy Usage" include:
- Bill summary and monthly energy usage
- Estimated energy use by appliance (for the previous month)
- Insights and trends based on your usage
- Personalized tips and recommendations to help you save money
- More detailed insights will be added in the future as new technologies and SmartMeters are deployed.
If you have questions or need help, you can contact PNM Customer Service at 888-DIAL-PNM. Our Contact Center team has access to tools and information to help answer questions about "My Energy Usage" and your monthly summaries.