PNM LifeWatch Helps Keep Your Loved Ones Informed

Imagine your grandmother, father, or child needs medical equipment that runs on electricity to help them breathe or stay healthy. What happens if the power goes out?

That's where PNM LifeWatch comes in. It's a free service from PNM that helps families like yours stay informed during power outagesespecially when someone in the home depends on electricity for medical reasons.

What Does LifeWatch Do?

When You Sign Up For LifeWatch, PNM Will:

• Send you alerts when the power goes out.
• Let you know early if PNM plans to turn off power for safety reasons (like during the threat of a catastrophic wildfire).
• Call you during long outages, when possible, to check in.
• Alert a second person you trustlike a friend or family memberso they can help too.

This way, you're not alone. You'll know what's happening and can make a plan to keep your loved ones safe.

How Do You Sign Up?

It's easy! You just need:

• Your PNM account number
• The name and address on the account
• A phone number or email
• A second contact person
• To call 888-DIAL-PNM to sign up

LifeWatch helps keep you informed during outages, but it doesn't guarantee power will stay on, speed up restoration, or prevent shutoffs due to unpaid bills. However, it can give you a heads-up during wildfire-related shutoffs and keep you updated during unexpected outages so that you can stay aware and ready.

Sign Up Now

PNM Helps Connect Navajo Families To The Power Grid

This year, multiple PNM line crews joined Light Up Navajo a nationwide utility collaboration project to help bring electricity for the first time to hundreds of families living on the Navajo Nation in the greater Shiprock area. In 2024, the 11-week initiative worked to connect at least 150 homes on the Navajo Nation to the electric grid for the first time. Eight journeyman linemen represented PNM, working alongside other utility volunteer linemen, to construct and install new power poles and run new distribution lines to energize homes. Since the Light Up Navajo project started in 2019, approximately 880 family homes have been connected to the power grid.

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EVs Unlock Perks For Your Home!

You've got your new EV. Now what?

Well, PNM has a rebate that covers up to 100% or $2,000 of the cost for the purchase and installation of a Level 2 charger for your home! Income-qualified customers are covered up to 100% or $4,250.

Not only that, but with enrollment in the Whole-Home EV Rate you can fully charge your EV for around $5! It's a win-win!

Apply for your rebate today at ev.PNM.com/residential.

Apply Now

2025 Isotopes Ticket Offer Buy one get one FREE!*

Users must sign up or create an account in order to purchase this offer online. This coupon is also redeemable at the Isotopes Park Box Office. Tickets must be purchased in multiples of two and will automatically appear at the discounted price. Offer is subject to availability in Box & Reserved Level seating and only valid for the specified dates. No upgrades. Schedule is subject to change.

Get a buy one get one FREE Isotopes ticket for the following games:

Working Together to Support Our Community

At PNM, we believe our responsibility goes beyond providing electricitywe invest in the people and places we serve. Here's how we've worked with the community for the first half of 2025:

Supporting Families

• More than 2,600 families reached with over $330,000 in bill assistance through the PNM Good Neighbor Fund.

Educating and Empowering

• 21 high school students graduated from the PNM Power Pros program, preparing for careers in the energy field
• Partnered with APS, CNM, Junior Achievement, Santa Fe Partners in Education, and others to support student success

Investing in Communities

• $1.3 million committed in 2025 via the PNM Foundation to support nonprofits
• Supported mission-driven work by Mandy's Farm, Rio Grande Food Project, United Way, New Mexico Tech Council, and more

Expanding Access

• Partnered on Light Up Navajo to bring electricity to homes for the first time
• Collaborated with IBEW to support local workforce training and infrastructure development

Let's keep powering forward, together.

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Keeping Your Neighborhood Safe and Beautiful

How PNM Cares for Trees Year-Round

Dry weather and high winds can turn overgrown vegetation into a serious wildfire risk. In New Mexico, where wildfire danger is a growing concern, we take proactive steps to reduce these risks:

• In 2024, PNM crews worked on 45,000 trees across New Mexico and inspected over 3,300 miles of power lines.
• We've identified high-risk fire zones where we've increased inspection and maintenance efforts.

We all have a role to play in keeping our communities safe:

• Plant Smart: When planting new trees, consider their full-grown height and distance from power lines. Always call 811 before you dig to request the location of buried utilities so that you don't unintentionally dig into an underground utility line.
• Clear Debris: Remove dried leaves and grasses from your yard and gutters.
• Stay Safe: If you see a tree touching power lines and causing sparking or an uprooted tree or broken limb threatening power lines, please call 911 in an emergency and report the situation to us at 888-DIAL-PNM. Always assume a downed power line is energized, even if it's not sparking, arcing, or on fire.