om/en/highbill?doAsUserId=...Emissions%2Fquicklinks%2Fquicklinks%2Fquicklinks%2Fquicklinks%2Fquicklinks%2Foutage" target="" title="Causes for a high bill">Causes for a high bill
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    Keeping Your Account Safe

    We want to do everything we can to keep your information and your account safe. If you ever have a question about whether a caller is legitimate, call us at (888) DIAL-PNM. We're always here to answer your questions.

    Scam Calls

    Learn about a statewide scam where customers are being threatened with disconnection if they don't purchase prepaid giftcards. 

    Identity Theft

    Find out what you need to do if someone used your information to open a PNM account without your permission.