Español
  • About PNM
  • |
  • Contact Us
  • |
  • My Account
  • |
  • Sign Up
  • |
  • Login Login

Navigation

  • For Homes
    • Payment Options
    • Billing
    • Financial Assistance
    • Save Energy & Money
    • EV Rebates and Incentives
    • Solar & Wind Energy
    • Move In Out
    • More Services
    • Grid Modernization
  • For Businesses
    • Payment Options
    • Billing
    • Save Energy & Money
    • EV Rebates and Incentives
    • Solar & Wind Energy
    • Move In Out
    • More Services
  • In The Community
    • Foundation
    • Business Events
    • Apply for a Grant
    • Economic Development
    • Apply for a Sponsorship
    • Assistance Fair
    • LifeWatch
  • Our Environment
    • Our Commitment
    • Get Involved
    • Energy Sources
    • Electric Vehicles
    • Planning for the Future
    • Environmental Highlights
  • Safety
    • Electrical Safety
    • Outage Safety
    • Storm Safety
    • Wildfire Safety
    • Wind Safety
    • Halloween Decorating Safety Tips
    • Kid Safety
    • First Responder Safety
    • PNM Employee Safety
    • Hot Air Balloon Safety
    • Energy and Copper Theft
    • Tree Trimming
    • Call Before You Dig
    • Scams
    • Safety Day
    • Vegetation Management
    • Public Safety Power Shutoff
  • Quick Links
  • Outage Center

Keeping Your Account Safe - pnmprod

  • Payment Options Rates
  • EV Tax Credit
  • Pay in Person
  • Your PNM Bill
  • Billing
  • Customer Solar Program
    • Rebates & DiscountsOtheLandlord Standby
    Budget Billing
  • Rates
  • Energy Saving Tips
  • Manage Account
    • Bill Definitions
    • Home Weatherization Assistance
    • Your PNM Bill
    • Manage Alerts
  • New Homes
  • Submit Meter Read
  • For Manufacturers
  • Transfer Service
  • Rebates & Discounts
  • Financial Assistance
  • Customer Solar Program
    • Rebates & DiscountsOtheLandlord Standby
    Budget Billing
  • Rates
  • Energy Saving Tips
  • Manage Account
    • Bill Definitions
    • Home Weatherization Assistance
    • Your PNM Bill
    • Manage Alerts
  • New Homes
  • Submit Meter Read
  • For Manufacturers
  • Transfer Service
  • Rebates & Discounts
  • Student Programs
  • Call Before You Dig
  • Move Out/Stop Service
  • Tax Rebate Resources
  • Fuel Cost Adjustment
  • Energy Saving Tips
  • PNM Profiler
  • Save Energy & Money Move Out/Stop Service
    • Building Tune Up
    • Other Renewable Projects
    Move In/Start Service
  • EV Rebates and Incentives
    • Solar & Wind Energy
    • Move Center Manage Alerts
    • More Services
    • Manage Alerts
    • Transfer Service
    • Submit Meter Read
    • Call Before You Dig
    • Cancel Service
    • Text Us
    Start Service
  • Grid Modernization
      Adding Another Account
  •  

    Keeping Your Account Safe

    We want to do everything we can to keep your information and your account safe. If you ever have a question about whether a caller is legitimate, call us at (888) DIAL-PNM. We're always here to answer your questions.

    Scam Calls

    Learn about a statewide scam where customers are being threatened with disconnection if they don't purchase prepaid giftcards. 

    Identity Theft

    Find out what you need to do if someone used your information to open a PNM account without your permission.

    PNM Logo
    Powering New Mexico, Together.
    Facebook Logo Instagram Logo Visit PNM X page Youtube Logo LinkedIn Logo

    Helpful Links

    • Contact Us
    • About PNM
    • Media Center
    • Investors
    • Careers
    • Support
    • Privacy Policy
      and Terms of Service

    Homes

    • Payment options
    • Billing
    • Save money & energy
    • Solar & wind energy
    • Move in/out
    • More services

    Businesses

    • Payment options
    • Billing
    • Save money & energy
    • Solar & wind energy
    • Move in/out
    • More services

    Community

    • Giving back
    • Good Neighbor Fund
    • Apply for a grant
    • Economic development

    Environment

    • Our commitment
    • Get involved
    • Energy sources
    • Renewable energy

    Reliability & Safety

    • Reliability projects map
    • Outage safety
    • PNM employee safety
    • Call before you dig
    • More safety tips

    Looking Ahead

    • Innovation & new technologies
    • Research & planning
    • SITEMAP

    As the state's largest electricity provider, PNM serves more than 530K New Mexico residential and business customers in Greater Albuquerque, Rio Rancho, Los Lunas, Belen, Santa Fe, Las Vegas, Alamogordo, Ruidoso, Silver City, Deming, Bayard, Lordsburg and Clayton. We also serve the New Mexico tribal communities of the Tesuque, Cochiti, Santo Domingo, San Felipe, Santa Ana, Sandia, Isleta and Laguna Pueblos

    Copyright © 2025 PNM. All Rights Reserved