My Safety: If My Power Goes Out
Power outages can occur for a
variety of reasons:
- stormy weather
- falling trees
- knocked down power lines
- equipment failure
What you can do
If you experience
a power failure:
- Check with your neighbors.
- If their lights are out too, call PNM.
- (888) 342-5766
- 24 x 7 x 365
Get tips to stay safe during a power outage
My power is out, but my neighbors power is fine
If your house is the only one without power, see if your
main fuse is blown or your main circuit breaker has tripped.
These usually are on a wall next to your electric meter or
in the garage.
Then follow these steps to get back in power:
- Circuit breakers:
- Switch the main breaker
to Off for 30 seconds
- Then switch it back to On
- If this doesn't work,
call PNM.
- Fuse boxes:
- Use caution.
- Be sure the main
switch on the fuse box is set to Off before touching any fuses.
- Replace any blown fuses.
- Turn
the main switch to On.
- If this doesn't work,
call PNM.
Breaker and fuse box safety