News Release

March 04, 2008

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NEWS MEDIA CONTACT Susan Sponar Telephone: (505) 241-2768

PNM Holds Two Bill Assistance Days

Albuquerque: PNM will offer a new payment plan and host two bill assistance days in March to help low-income customers with winter utility bills that come due after March 15, the date the winter protection from utility cutoff ends.

Customers in the metro Albuquerque area can visit the PNM customer service office at 414 Silver St. S.W. from 9 a.m. to 1 p.m. on Saturday, March 8, or from noon to 4 p.m. on Saturday, March 15. Customers can:

• Sign-up for the new, seven-month payment plan
• Get a free compact fluorescent light bulb, one of the easiest steps to reduce energy use, while supplies last.
• Apply for home weatherization help with the Central New Mexico Housing Corp.
• Get information about no cost/low cost ways to lower energy bills.

Customers who qualify for the Low Income Home Energy Assistance Program, or who are facing financial hardship, can sign up for the plan. The plan allows customers to take up to seven months to pay their PNM winter gas and electric bills with no upfront payment required and no interest added to the bill.

“Utility bills that accumulate over the winter can be overwhelming. We want to do everything we can to help,” said Ron Edgington, PNM Customer Service director of production operations.

Edgington said the bill assistance days are a pilot program. The company hopes that offering the special payment plan, energy efficiency education and the opportunity to apply for weatherization will help customers who are most in need reduce their energy use and their bills.

PNM customers with questions about the payment plan or their bills can call PNM at 1-888-DIAL PNM (1-888-342-5766) Monday through Friday, 7 a.m. to 7 p.m.

PNM is a subsidiary of PNM Resources, an energy holding company based in Albuquerque, N.M. PNM provides electric utility service to 487,000 customers and natural gas service to 492,000 customers in New Mexico. The company also sells power on the wholesale market in the West. PNM Resources stock is traded primarily on the NYSE under the symbol PNM. For more information, see the company's Web site at PNM.com.