News Release

Nov. 1, 2007

NOV. 2007 COST OF GAS Natural gas cost: 76.37 cents per therm Estimated "average" use: 43 therms based on 10-year average Estimated average bill: $56.73 The per-therm cost of natural gas was 3.7% lower than last month and 6.9% lower than the cost for the same month last year. By law, PNM passes the cost of natural gas on to customers with no additional mark-up.

PNM NEWS News releases Financial news Contact PNM

NEWS MEDIA CONTACT Susan Sponar Telephone: (505) 241-2768

PNM Can Help Low Income Gas Customers With Winter Utility Bills

Albuquerque: PNM says weatherization assistance and protection from utility disconnect is available to help low-income customers with their winter heating bills.

Weatherization

Income-qualified households may be eligible to receive no-cost weatherization assistance that could substantially reduce energy bills through the Weatherization Assistance Program, a program funded by the U.S. Department of Energy, the State of New Mexico and PNM. The program includes an energy audit and weatherization measures that typically include weather-stripping, caulking and furnace tune-up or repair. For information, residents of central New Mexico should contact the Central New Mexico Housing Corporation, (505) 345-4949; in northern New Mexico contact Los Amigos Educational Resource Center, (505) 983-7743; in eastern New Mexico contact the Eastern Plains Council of Governments, (505) 762-4505; and in southern New Mexico contact Community Action Agency of Southern New Mexico, (505) 523-1639.

Protection from utility disconnect

By state law, income-qualified households may be protected from having their utilities disconnected between November 15 and March 15 provided they take certain steps. The New Mexico Department of Human Services (HSD) determines who qualifies for protection based on income, and the number of people and ages of those living in the home. Household income must be at or below 150 percent of the federal poverty level. For customers seeking this help, PNM will provide bill information to HSD, delay any disconnection for 15 days while eligibility is determined. PNM may ask the customer to enter into a minimal payment arrangement for any outstanding balance on the bill, which can help prevent bills from accumulating through the winter. For information, contact PNM at 1-888-DIAL PNM.

PNM is a subsidiary of PNM Resources, an energy holding company based in Albuquerque, N.M. PNM provides electric utility service to 435,000 customers and natural gas service to 487,000 customers in New Mexico. The company also sells power on the wholesale market in the West. PNM Resources stock is traded primarily on the NYSE under the symbol PNM. For more information, see the company's Web site at PNM.com.