News Release

Sept. 28, 2006

Make Your Furnace Safe and Efficient: Hire a Professional
to Inspect and Service Before Winter Sets In

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NEWS MEDIA CONTACT Susan Sponar Telephone: (505) 241-2768

Albuquerque: As the heating season approaches, PNM has a recommendation for customers who want to stay warm and safe at home this season: Hire a trained professional to inspect your natural gas-fired furnace and prepare it for the cold nights to come.

According to PNM, a certified plumber or heating specialist is the best person to re-light a furnace, test it for dangerous carbon monoxide (CO) levels and check for any other potential problems. A professionally serviced furnace is likely to be safer as well as more efficient than one serviced by the owner or not serviced at all. An efficient furnace will use less natural gas than one that is not operating properly, an important difference to keep in mind at a time when natural gas bills are expected to be about as high as last winter.

The PNM Referral Service can help customers find reputable plumbers and electricians who can sell, service and install appliances for homes and business. The service includes dozens of New Mexico businesses that have provided proof of licensing, insurance and references. For a free referral, call (505) 241-4674 or (888) 674-9473 from 7 a.m. to 6 p.m., Monday through Friday.

Tips for Furnace Safety and Maintenance

• Furnace filters should be checked monthly. Filters reduce the amount of dust and dirt in the home. Clogged or dirty filters reduce the amount of airflow over the heat exchanger. Filters be regularly cleaned or replaced when dirty.
• Furnace blower doors and access panels should be replaced so they fit securely. This prevents harmful carbon monoxide (CO) from escaping into the home.
• The area near the furnace should be clear from combustible materials. This includes paints, solvents or other flammable substances.
• The furnace should be properly ventilated. This also helps prevent CO from backing up into the home.
• The distribution system should be checked for leaks and repaired with duct tape. Ducts in unheated areas, such as basements and crawl spaces, should be insulated.
• Fan and motor bearings should be lubricated as indicated by posted instructions. Routine maintenance will help furnaces run better and last longer.

PNM is a subsidiary of PNM Resources, an energy holding company based in Albuquerque, N.M. PNM provides electric utility service to 426,000 customers and natural gas service to 481,000 customers in New Mexico. The company also sells power on the wholesale market in the West. PNM Resources stock is traded primarily on the NYSE under the symbol PNM. For more information, see the company's Web site at PNM.com.