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News Release

Nov. 1, 2002

PNM Says Monthly Bill a Good Place
for Up-to-Date Information on Natural Gas Prices

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NEWS MEDIA CONTACT
Susan Sponar
Telephone: (505) 241-2768

Albuquerque: As market prices for natural gas continue to rise this winter, PNM is reminding customers that one of the best places to go for up-to-date pricing information is their monthly PNM gas bill.

At the bottom of the bill’s last page, PNM gives an estimate of what the customer’s next gas bill will be, based on expected gas prices as well as the customer’s personal gas use from the same month the previous year.

“This estimate sometimes gets overlooked, but it’s an important way for customers to anticipate what their bill will be and take steps to keep costs under control,” said Sarita Loehr, PNM vice president of customer service.

PNM also has a toll-free hotline – 1-800-TALK-GAS – that provides up-to-date gas price information for customers.

Loehr said there are other ways customers can control heating costs. These include:

  • Budget Billing: This allows customers to pay the same amount on their PNM bill each month, removing month-to-month fluctuations caused by changing weather, market conditions and usage.
  • Winter Bill Bonus: November PNM bills include two coupons redeemable at Ace Hardware. The first gives 40 percent off the cost of a programmable thermostat; the second gives $5 off of any $15 purchase in the store’s heating/cooling department.
  • Weatherization: Common-sense steps in the home, some of them no- and low-cost, can reap substantial savings for customers. Attached is a list of some of the easiest ways to weatherize a home. Additional tips are available online at PNM.com.

Like other natural gas utilities, PNM does not make a profit from the sale of natural gas to retail customers and passes the wholesale costs through to customers. If wholesale prices are high, those costs are passed on to customers. Similarly, lower prices are passed on to customers when wholesale prices dip.


Heating Season Tips from PNM

1. For the best savings, add insulation in walls, ceilings and crawl spaces to keep in the heat. Use R-30 for ceilings and R-19 for exterior walls and crawl spaces.
2. Install or replace weather-stripping and caulking around doors and windows to keep your home “buttoned up” as much as possible.
3. Install a programmable thermostat, which can be programmed to lower the heat when you’re away from home and when you are sleeping.
4. Single-glazed windows should have storm windows or plastic storm windows to keep in the heat.
5. Replace or repair broken window glass.
6.

Set your thermostat as low as comfort permits. Each degree higher than 68 degrees can add up to three percent of the amount of energy needed to heat your home.

7.

Make sure that your thermostat is level. This is important for it to operate properly. Additionally, make sure the thermostat is not exposed to direct sunlight or other direct heat sources.

8. When entertaining a large group in the winter, lower the thermostat a degree or two before your guests arrive. Otherwise your home may become wastefully overheated due to the heat that's naturally generated by all of your guests.
9. Humidifiers can help make your home more comfortable with less energy.
10. Keep the overhead door of an attached garage closed to block winds.
11.

Fireplaces should have tightly fitting dampers. Open the damper only when a fire is lit. Don’t use the fireplace and a forced-air furnace simultaneously.

12. Steam from bathing and cooking humidify your home and make it easier to heat. You’ll keep more heat inside the house if you don’t turn on the bathroom or kitchen vents.
13. Close heating and return air vents or radiator valves in unused rooms.
14. Make sure that vents for supply, or return air, are not blocked by drapes or furniture.