Economic Vitality

Sustainability Charts Environmental Stewardship Social Responsibility Environmental Goals

We strive to add value to our company and provide an attractive return for our shareholders.

We also recognize our responsibility to contribute to the economic health of the communities we serve.

	2009	2008	2007	2006	2005
Stock Performance (1) (whole dollars)
PNM Resources ROI	$62	$47	$94	$130	$100
S&P 500	$102	$81	$128	$121	$105
S&P Midcap 400 Utilities Index	$137	$114	$142	$134	$110
Supplier Diversity Program (2)
Supplier Diversity Spending (millions)	$126	$164	$312	$178	$86
Percentage of Total Purchases	34%	28%	27%	26%	7%
Tribal, State & Local Taxes
Taxes Supporting Communities (millions)	$114.7	$169.0	$158.2	$86.3	$65.4
System Reliability (3)
PNM Average Interruption Time (minutes)	69	66	63	73	39
TNMP Average Interruption Time (minutes)	89	68	79	83	66
National Top Quartile Threshold (minutes)	not available	90	90	90	90
PNM Customer Rates (4)
Residential Electricity Rates (per kWh)	$0.0964	$0.0899	$0.0804	$0.0804	$0.0818
Regional Average (per kWh)	$0.1190	$0.1173	$0.1135	$0.1133	$0.1015
National Average (per kWh)	$0.1180	$0.1135	$0.1064	$0.1040	$0.0942
Utility Plant Additions
Utility Plant Additions (millions)	$252.3	$324.6	$421.3	$309.3	$211.1
Corporate Governance (5)
External Rating (1-10 scale)	10.0	10.0	10.0	10.0	8.5
Employment
Number of Employees	2,133	2,864	3,134	3,299	3,467

(1) Assumes that $100 was invested on December 31, 2004, in PNM Resources common stock, the S&P 500 Stock Index and the S&P Midcap 400 Utilities Index, and that all dividends were reinvested. Data Source: Bloomberg. Historical performance does not necessarily predict future results. PNM Resources' common stock is traded on the NYSE.

(2) Our Supplier Diversity program (formalized in 2005) reflects goods and services purchased from small businesses, small disadvantaged businesses, women owned small businesses, veteran owned small businesses, service disabled veteran owned small businesses and HUBZone small businesses. Data is tracked and reported to the guidelines outlined by U.S. Small Business Administration.

(3) System Average Interruption Duration Index (SAIDI) is a U.S. utility industry standardized measure that reflects the minutes of outage experienced by the average customer in a one-year period. The SAIDI figures include transmission and distribution systems, and omit outages deliberately imposed to maintain system integrity or force majeure conditions such as labor strikes, major ice storms, floods or catastrophic events.

(4) Rolling annual electricity rates shown in cents per kilowatt hour, measured at the end of December each year. Southwestern region includes AZ, CA, CO, ID, MT, NM, NV, OR, TX, UT, WA, WY. Data source: Energy Information Administration. Regional and National Averages are estimated since actual figures were not available at time of publication. Residential Electricity Rates include SO₂ credit enacted in July 2009.

(5) Figures reflect third-party governance assessment performed by GovernanceMetrics International (GMI), a global corporate governance research and analysis firm that independently rates corporations based on publicly available information. Rankings rate RNM Resources relative to 2,500 North American corporations assessed by GMI.