Contact PNM: Claims

CLAIMS Learn more Contact other PNM departments

Submit a claim request to PNM by phone, U.S. mail, or by completing the below online form.

Telephone numbers

Select any phone number below:

• (505) 241-2916
• (505) 241-2982
• (505) 241-2987
• (505) 241-2972
• (505) 241-4958

If you reach voice mail, please leave your home and work phone numbers, your name and address, a brief description of the problem and a preferred time to call you back. This information will help expedite your claim request.

In most cases, you will be called by the next business day to confirm your claim information has been received.

U.S. mail

You may send a letter describing the problem to the address listed below. Please remember to include your name, address, and phone numbers so that we may respond to you.

PNM Claims Department
Alvarado Square MS 0806
Albuquerque, N.M., 87158-0806

File a claim online

To file a claim online, complete the form below. All areas that have an asterisk (*) are required fields.

If you need to clear the form, press the reset button below.

Claimant information: Last name* First name* Address* City* State* ZIP code*   AL AK AZ AR CA CO CT DE DC FL GA HI ID IL IN IA IA KS KY LA ME MD MA MI MD MA MI MN MN MS MO MT NE NV NH NJ NM NY NC ND OH OK OR PA PR RI SC SD TN TX UT VT VA WA WV WI WY select Home phone number* Work phone number Mobile phone/pager Call me at: Preferred time to call: Home   Work 7 - 8 a.m. 8 - 5 p.m. 5 - 7 p.m. select E-mail* Incident information: Incident date Month  Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec select    Day  1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 select    Year  2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 select Incident time 1 2 3 4 5 6 7 8 9 10 11 12 select   a.m.  p.m. Incident location Describe incident* Describe damages Claim form is complete.   Clear and reset the claim form.