News Release

Nov. 22, 2006

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NEWS MEDIA CONTACT Susan Sponar Telephone: (505) 241-2768

PNM Has Most Rio Rancho Gas Customers Restored

Albuquerque: As of this afternoon, PNM crews visited approximately all 2,800 homes in the Enchanted Hills area in an effort to restore gas service that has been out since yesterday.

In many cases, customers were not home when PNM technicians arrived at their home, in which case notices were left asking customers to call the company to have a technician turn on their meter and relight their appliances.

"Our goal is to provide uninterrupted service every day of the year, but we recognize the special inconvenience of losing gas service on the eve of an important holiday," said Terry Horn, PNM vice president for Marketing and Customer Service.

The outage was caused during a gas line construction project nearby when backup supplies were not available as planned to serve the neighborhood.

The outage required crews to individually turn off the gas at each home, purge the lines of air, then go back and turn on the gas and light furnaces and gas appliances in each home individually.

PNM estimates that approximately 700 customers were not at home when technicians knocked on their doors. Those customers should contact PNM at 246-5700. PNM will dispatch a service technician as soon as possible to restore service. Crews will be available after hours tonight, on Thanksgiving Day and throughout the weekend.

PNM is a subsidiary of PNM Resources, an energy holding company based in Albuquerque, N.M. PNM provides electric utility service to 426,000 customers and natural gas service to 481,000 customers in New Mexico. The company also sells power on the wholesale market in the West. PNM Resources stock is traded primarily on the NYSE under the symbol PNM. For more information, see the company's Web site at PNM.com.