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News Release

Dec. 30, 2003

PNM Moves To Keep January Natural Gas Price Below 60 Cents Per Therm

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NEWS MEDIA CONTACT
Susan Sponar
Telephone: (505) 241-2768

Albuquerque: The January price of natural gas for PNM customers will be 59.01 cents per therm, higher than the January 2003 price but lower than forecasts from recent weeks and months.

In an attempt to keep the January price below 60 cents per therm, PNM today will make a filing with state regulators that will drop the earlier expected January price of 62.17 cents per therm by 3 cents. PNM will collect any foregone revenue during the warmer months of 2004, when both prices and consumption are expected to be lower.

This technique, known as price leveling, is one method available to PNM as it purchases what is expected to be more than $280 million in natural gas on behalf of customers this year. By law, the price of natural gas is a pass-through for PNM. PNM purchases natural gas on the wholesale market and passes the cost along to customers with no markup.

Based on average residential consumption of 131 therms for the month, the January price will produce an average household bill of $113.39, up from last January's average of $95.98, when natural gas cost 46.79 cents per therm.

Natural gas utilities and their customers throughout the country are facing similarly high prices.

"If the market cooperates, we should be able to keep the price below 60 cents for the remainder of winter through smart purchases and price leveling," said Roger Flynn, PNM executive vice president and chief operating officer. "While 59 cents still represents a high price, it is considerably lower than analysts predicted only a few months ago."

Flynn said prices this winter are lower than they were during the winter of 2000-2001, when customers saw a per-therm price as high as 75 cents.

Assistance available for those in need

Flynn urged customers having trouble paying their gas bills to contact PNM regarding the PNM Good Neighbor Fund or state government regarding the Low Income Home Energy Assistance Program (LIHEAP).

The PNM Good Neighbor Fund helps low-income families, elderly and disabled customers pay their energy bills. It is funded by the generous contributions of PNM customers and employees — and funds donated are matched dollar-for-dollar by PNM shareholders. In most communities, the program is administered by the Salvation Army.

More information on the PNM Good Neighbor Fund is available at PNM.com or by calling PNM customer service at 246-5700 in the Albuquerque metropolitan area. Customers outside of the area can refer to their monthly PNM bill or their local phone book for the correct telephone number to call.

LIHEAP, administered by the Income Support Division of the state's Department of Human Services, helps qualifying, low-income families pay their heating bills. Applications are available at any Department of Human Services field office or online at www.state.nm.us/hsd/liheap.html. More information is available by calling (800) 283-4465.