Automatic Payment

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When you sign up for Automatic Payment, PNM will automatically withdraw your monthly payment from your checking or savings account.

• No checks to write or stamps needed.
• Get a paper bill in the mail or paperless one emailed to you, your choice.
• Automatic Payment is free.

How it works

• After you receive your bill each month, PNM will automatically withdraw the bill amount from your bank account on the day it is due.
  • The bill will tell you the dollar amount of the withdrawal and the date it will occur.
  • The withdrawal will also show on your bank statement.
• When Automatic Payment has started,the message "$___ will be drafted on (date)" will appear under "Amount Due" in the "Your Total Charges" section of your bill. Example of message: "$XX.XX will be drafted on Jan. 01, 2012."
• Enroll online or by mail.
  • See detailed steps below.
  • We are unable to sign up customers by e-mail.

Option 1: enroll online

1. Log in to My PNM (see link below), either as a returning user or a new user.
   1. Returning users: log in using your existing user name and password.
   2. New users: select "I'm a new user: help me enroll" to get started. Be sure to have your account number with you.
2. On the "View my Bill: Summary" page, select "Automatic Payment sign up".
3. Follow the steps to enter your request.

Go to My PNM to sign up for Automatic Payment online

Option 2: enroll by U.S. Mail

1. Download, print and complete an Automatic Payment Authorization Agreement.
   • Complete when enrolling by mail for the first time or changing banks.

Download and print an authorization agreement (.pdf)
Call PNM to have an authorization agreement mailed to you

2. Mail the signed authorization agreement to:

PNM
Automatic Payment
Main Offices
Albuquerque, N.M., 87158-0525

Change or cancel Automatic Payment

Change your bank account information or cancel Automatic Payment

Still have questions? Contact PNM
Learn about other ways to pay your PNM bill