When you sign up for Automatic Payment, PNM will automatically withdraw your monthly payment
from your checking or savings account.
- No checks to write or stamps needed.
- Get a paper bill in the mail or paperless one emailed to you, your choice.
- Automatic Payment is free.
How it works
- After you receive your bill each month, PNM will automatically withdraw the bill amount from your bank account on the day it is due.
- The bill will tell you the dollar amount of the withdrawal and the date it will occur.
- The withdrawal will also show on your bank statement.
- When Automatic Payment has started,the message "$___ will be drafted on (date)" will appear under "Amount Due" in the "Your Total Charges" section of your bill. Example of message: "$XX.XX will be drafted on Jan. 01, 2012."
- Enroll online or by mail.
- See detailed steps below.
- We are unable to sign up customers by e-mail.
Option 1: enroll online
- Log in to My PNM (see link below), either as a returning user or a new user.
- Returning users: log in using your existing user name and password.
- New users: select "I'm a new user: help me enroll" to get started. Be sure to have your account number with you.
- On the "View my Bill: Summary" page, select "Automatic Payment sign up".
- Follow the steps to enter your request.
Go to My PNM to sign up for Automatic Payment online
Option 2: enroll by U.S. Mail
- Download, print and complete an Automatic Payment Authorization Agreement.
- Complete when enrolling by mail for the first time or changing banks.
Download and print an authorization agreement (.pdf)
Call PNM to have an authorization agreement mailed to you
- Mail the signed authorization agreement to:
Change or cancel Automatic Payment
Change your bank account information or cancel Automatic Payment
Still have questions? Contact PNM
Learn about other ways to pay your PNM bill