Automatic Bank Draft
When you sign up for Automatic Bank Draft, PNM will automatically withdraw your monthly payment
from your checking or savings account.
- No checks to write or stamps needed.
- Still get a paper bill in the mail.
- Automatic Bank Draft is free.
How it works
- Enroll online or by mail.
- See detailed steps below.
- We are unable to sign up customers by e-mail.
- Get a paper statement in the mail from PNM about 10 days before your bank account is debited.
- The statement will tell you the dollar amount of the withdrawal and the date it will occur.
- The withdrawal will also show on your bank statement.
- Know that Automatic Bank Draft is in effect when the Billing Summary on your PNM bill reads "Total Amount Due (This Amount will be Drafted)".
- Change Automatic Bank Draft
- To change the type of account or account number to debit, but not the bank:
- Contact PNM Customer Service at (888) 342-5766.
- To change banks:
- Mail us a completed Automatic Bank Draft Authorization Agreement.
- Follow the below instructions to "Enroll or change your bank information by mail."
- Cancel Automatic Bank Draft
- Contact PNM, at the above number, at least three business days before the
next scheduled withdrawal date.
- We may ask you, for your protection, to put your
request in writing.
- If you cancel Automatic Bank Draft, you will still be responsible for timely payment of your bill.
Enroll online
- Log in to My PNM (see link below), either as a returning user or a new user.
- Returning users: log in using your existing user name and password.
- New users: select "I'm a new user: help me enroll" to get started. Be sure to have your account number with you.
- On the "View my Bill: Summary" page, select "Apply for Automatic Bank Draft".
- Follow the steps to enter your request.
 Go to My PNM to apply for Automatic Bank Draft
Enroll or change your bank information by mail
- Complete and sign an Automatic Bank Draft Authorization Agreement.
Use when enrolling by mail for the first time or changing banks.
Download an authorization agreement (.pdf)
Call PNM to have an authorization agreement mailed to you
- To have payments deducted from a checking account, attach a voided check
(not a deposit slip).
- To have payments deducted from a savings account, attach a deposit slip.
- Mail the authorization agreement and voided check or deposit slip to:
Still have questions? Contact PNM
Other ways to pay your PNM bill
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