Need help?
Report an outage or electric emergency 24/7 at 888-342-5766, report online or text #OUT to 78786.
Chat With Us
To start a chat, click the Live Chat button that appears in the bottom right corner of the site during chat hours.
Chat Hours: Weekdays, 7:30 a.m. to 6 p.m. MT
Call Us
Pay by Phone 24/7
KUBRA EZ-PAY Payment Services for PNM
Customer Service
Hours: Weekdays, 7:30 a.m. to 6 p.m.
Best time to call: Tues. - Thurs. 9:30 a.m. - 4 p.m.
Mail Us
PNM
Main Offices
Albuquerque, N.M., 87158
Physical Address
414 Silver Ave. SW
Albuquerque, NM 87102
Payments
P.O. Box 27900
Albuquerque, NM 87125-7900
Keep in touch.
Now you can text PNM to get an account balance, report an outage and more!
Text #REG to 78786