Ways to help you with your bill

We understand that managing your energy bill can be difficult. That's why PNM provides support programs and services for those in need, including energy assistance, customer assistance for those with special needs, and ways for neighbors to help each other.

Payment Plans

Payment Plans

PNM offers a flexible payment plan to spread payments over several months, avoiding the need for a lump sum payment. If you have an overdue amount, you can request a payment extension, allowing you to pay later.

 

Budget Billing

Budget Billing

Budget Billing is a program that evens out your energy bills by considering seasonal fluctuations. When you enroll, you'll pay a consistent monthly amount, simplifying budgeting and financial planning.

 

Energy efficiency programs

EE Programs

Our energy efficiency programs provide rebates, discounts, and tips to save energy and money. By making small changes in your electricity usage habits, you can significantly reduce your electric bill. We also offer rebates and incentives for business owners interested in energy-saving practices.

 

Time-of-Day

Time-of-Day

The Time-of-Day program provides a pricing plan based on the time of day, season, and day type. During peak hours, electricity rates are higher, while off-peak hours have lower rates. By shifting your energy use to off-peak times, you can reduce your bills

 

LIHEAP

LIHEAP

The Low-Income Home Energy Assistance Program (LIHEAP) offers New Mexico residents an annual payment to assist with electric and heating bills. The current program is open for applications, and it's essential to apply to receive financial assistance from PNM.

 

Good Neighbor Fund

Good Neighbor Fund

The PNM Good Neighbor Fund is an emergency fund that helps low-income customers in our service area with energy assistance when they are at risk of being disconnected.